JPMorganChase · 5 hours ago
Senior Product Associate - Agentic Performance Support (APS)
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
3+ years expJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. The Senior Product Associate for Agentic Performance Support will lead the strategy and execution of AI-powered coaching solutions to enhance employee performance across the firm, managing the entire product lifecycle from ideation to implementation.
Asset ManagementBankingFinancial Services
Responsibilities
Define and deliver AI agentic experiences for learning, mapped to segment-specific outcomes
Build and manage AI agents that generate learning content in multiple formats
Benchmark and evaluate emerging AI technologies to identify opportunities for business impact
Own the end-to-end product lifecycle for AI solutions, from strategy and onboarding to implementation and scaling
Collaborate with business and technology stakeholders to identify functional gaps and prioritize AI use cases
Develop and maintain technical documentation, process flows, and user guides for AI solutions
Lead cross-functional teams—including engineers, data scientists, and business partners—to deliver AI products on time and within scope
Ensure all AI implementations adhere to firmwide governance, compliance, and ethical standards
Track, analyze, and report on the performance and adoption of AI solutions, driving continuous improvement
Communicate product vision, strategy, and roadmaps to stakeholders at all levels
Champion best practices in AI product management and project delivery
Qualification
Required
3+ years of product management or project management experience, with a focus on technology or AI-driven products
Strong understanding of AI technologies, including machine learning, natural language processing, and generative AI
Proven experience benchmarking, onboarding, and scaling new technologies in a large organization
Demonstrated ability to write clear technical documentation and process guides
Experience leading cross-functional teams and managing complex, multi-phase projects
Excellent stakeholder management, communication, and presentation skills
Familiarity with Agile methodologies and the product development lifecycle
Strong analytical and problem-solving skills, with a data-driven mindset
Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree
Preferred
Experience with AI coaching, conversational agents, or enterprise AI implementations
Background in technology consulting, digital transformation, or innovation labs
Knowledge of compliance, governance, and ethical considerations in AI
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
2026-01-08
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2026-01-08
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