Elavon Europe · 6 days ago
Business Banking Client Account Manager
Brentwood, MO
Full-time
Hybrid
Mid, Senior Level
$76K/yr - $89K/yr
5+ years expElavon, a wholly owned subsidiary of U.S. Bank, is committed to building platforms that help customers achieve their financial goals. The Business Banking Client Account Manager is responsible for managing an assigned portfolio, focusing on client onboarding, satisfaction, and relationship growth.
Financial Services
Responsibilities
Contact newly approved customers and coordinate implementation schedule
Welcome newly activated business banking customers
Work service-related requests via phone, email and teams
Utilization of Salesforce
Work rate review requests
Establish and maintain regular cadence with internal stakeholders (Market Managers, bankers, CID)
Refer Opportunities to bank partners
Qualification
Required
Bachelor's degree in Business or Finance, or equivalent work experience
Typically five to eight years of client management experience in the payments industry
Preferred
Strong contract negotiation, account management and project management skills
Strong problem-solving and negotiation skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven customer service/relations skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Strong presentation, interpersonal, verbal and written communication skills
Travel is typically required 30%-40% of work time
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
Elavon Europe
In a world that sees a sale as the step before ‘goodbye’, Elavon views things differently. Because behind every payment is a person.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alexander Klasson
Head of Sales & Partnerships | SMB DACH & BENELUX
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