Chase · 1 week ago
Product Manager, Vice President - Agentic Performance Support (APS)
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
7+ years expChase is one of the oldest financial institutions, offering innovative financial solutions globally. The VP, Product Management – Agentic Performance Support will lead the integration of advanced AI technologies to enhance business performance and ensure effective adoption across various segments.
BankingFinancial Services
Responsibilities
Define and deliver AI agentic experiences for learning, mapped to segment-specific outcomes
Build and manage AI agents that generate learning content in multiple formats
Define and execute the strategic vision for AI technology enablement and adoption across the firm
Oversee the benchmarking, evaluation, and selection of advanced AI technologies and vendors
Identify, prioritize, and champion AI use cases by business segment and function, aligning with firmwide objectives
Partner with business, technology, and compliance leaders to understand evolving needs, drive alignment, and ensure successful delivery of AI solutions
Establish and enforce governance, ethics, and data privacy standards for all AI initiatives
Track, analyze, and report on AI solution performance, adoption, and business impact, driving continuous improvement and innovation
Develop and maintain executive-level communications, including vision, strategy, roadmaps, and impact reporting for senior stakeholders
Foster a culture of innovation, collaboration, and excellence in AI product management
Communicate the vision and impact of the AI coach ecosystem to stakeholders
Qualification
Required
7+ years of product management or technology leadership experience, with significant exposure to AI, machine learning, or advanced analytics
Proven track record of leading large-scale AI or technology transformation initiatives in a complex, matrixed organization
Strong technical background and understanding of AI integrations
Deep understanding of AI technologies, industry trends, and vendor landscape
Experience managing and developing high-performing, cross-functional teams
Advanced knowledge of data privacy, governance, compliance, and ethical considerations in AI
Exceptional communication, stakeholder management, and executive presentation skills
Demonstrated ability to drive alignment and deliver results across business and technology teams
Familiarity with Agile methodologies, product development lifecycle, and change management best practices
Bachelor's degree in Computer Science, Engineering, Business, or related field; Master's degree or MBA
Preferred
Experience with AI coaching, conversational agents, or enterprise AI implementations
Background in technology consulting, digital transformation, or innovation labs
Knowledge of compliance, governance, and ethical considerations in AI
Experience in financial services or highly regulated industries
Hands-on experience with AI/ML platforms, APIs, or cloud-based AI services
Knowledge of compliance, risk, and data governance in AI implementations
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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