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Bayforce · 6 hours ago

IT TSA Manager

United States

Contract

Remote

Senior Level, Lead/Staff

10+ years exp

Bayforce is seeking an IT TSA Manager responsible for the governance and delivery of transitional service agreements across all IT services. The role focuses on ensuring business continuity, managing service issues, and driving TSA exit activities while collaborating with various stakeholders.

Information TechnologyMarketing

Comp. & Benefits

No H1B

Hiring Manager

Ginette (Miller) Koeck

Responsibilities

Transitional Service agreements (TSA) management ensuring business continuity through delivery of the TSAs, coordination with IT Service Owners, budget management, TSA billing support, and stranded cost management

Coordinate and support IT M&A assigned tower leads, project managers, etc. for successful and smooth project progress

Communicate proposed IT M&A Exit Plans and lead alignment session with Service Owners, SMEs and stake holders including vendors

Identify project roadblocks and seek resolution or escalate to leadership

Status reporting and tracking progress of activities through end of TSA

Assist in maintaining methodology, standards, and guidelines for IT M&A TSA Management

Qualification

TSA managementProject managementCommunication skillsDivestitures experienceProcess improvementConsultant experienceAnalytical skillsCultural adaptabilityRelationship managementInterpersonal skillsTeam collaborationFacilitation skills

Required

Bachelor's degree required, MBA degree preferred with ten plus year of relevant experience

Prior transaction experience including divestitures and TSA management

Requires periodic national and international travel on a project basis

Strong written and oral communication skills, as well as interpersonal skills

Multinational company experience in IT with excellent program/project management, communications / change management experience, and Process improvement

Experience at working both independently and in a team-oriented, collaborative environment

Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities and ability to effectively prioritize and execute tasks in a high-pressure environment

Excellent facilitation and presentation skills, cultural adaptability, managing virtual/remote team

Ability to elicit cooperation from a wide variety of sources, including upper management and other departments

Experience managing external business relationships (i.e., customers, vendors, advisors)