ORNL Federal Credit Union · 5 days ago
Financial Services Officer - Morristown Central Branch
Morristown, TN
Full-time
Onsite
Entry Level
1+ years expORNL Federal Credit Union is looking for a Financial Services Officer to assist members with their Credit Union needs. The role involves managing financial transactions, processing loans, and promoting branch services.
Customer ServiceFinancial ServicesNon Profit
Responsibilities
Assists members with financial transactions, including opening and closing accounts; answers questions about products and services; refers problems that are beyond given authority to supervisor
Interviews members and assists with loan inquiries and processing/closing loans. Follows up with members on pending and countered loans
Identifies and follows through on cross sell opportunities
Obtains appropriate documentation and signatures on all new accounts, loans, and other member-related services
Promotes and actively participates in any branch promotions and credit union campaigns
Performs duties as a notary public
Maintains and updates member account information on the computer system
Performs other job-related duties as required
Qualification
Required
One or more years of customer service and sales experience is required
A high school diploma or GED
Excellent written and verbal communication skills required with the ability to effectively interact and make recommendations to all levels of the organization
Must possess attention to detail and mathematical ability to perform basic math skills
Excellent organizational, analytical and reasoning skills
Strong customer service orientation and detailed oriented
Must be proficient with Microsoft 365
Preferred
One month or more of Lending experience preferred
One or more years of financial services experience preferred
Company
ORNL Federal Credit Union
ORNL Federal Credit Union is a not-for-profit financial cooperative that provides financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Colin Anderson
President & CEO
Jenny Vipperman, CMB
President & CEO
Recent News
2025-11-04
2025-11-04
Company data provided by crunchbase