IT Support Analyst jobs in United States
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North Carolina State University · 7 hours ago

IT Support Analyst

North Carolina State University is seeking an IT Support Analyst to provide exceptional IT desktop support to the College of Veterinary Medicine’s faculty, staff, and students. The role involves strong technical expertise and excellent problem-solving skills, as well as assisting with Audio/Visual projects and support.

EducationNon ProfitUniversities
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H1B Sponsor Likelynote

Responsibilities

Provide exceptional IT desktop support to the College of Veterinary Medicine’s faculty, staff, and students
Assist with Audio/Visual (A/V) projects and support

Qualification

Troubleshooting WindowsMac OSIT system management toolsClassroom A/V systems supportCodingProgramming languagesDatabase managementSystem security knowledgeServiceNow ticketing systemVerbal communicationWritten communicationCollaboration skills

Required

Associate's degree with 1-2 years of relevant experience; or an equivalent combination of education, training and relevant experience
Strong troubleshooting skills for Windows and Mac OS environments
Experience with IT system management tools such as SCCM and Jamf
Excellent verbal and written communication skills
Ability to work collaboratively with various stakeholders, including faculty, staff, and IT partners

Preferred

At least 1 year of IT support experience, preferably in veterinary, medical, or clinical environments within higher education
At least 1 year of experience supporting classroom A/V systems
Experience with coding or programming languages
Knowledge of database management, system security, and regulatory compliance
Experience with the ServiceNow ticketing system

Benefits

Health Insurance for Temporary Employees
Childcare discounts
Wellness & Recreation Membership
Wellness Programs
Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.

Company

North Carolina State University

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North Carolina State University is an educational institution that offers graduate and undergraduate programs.

H1B Sponsorship

North Carolina State University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (211)
2024 (134)
2023 (164)
2022 (106)
2021 (90)
2020 (108)

Funding

Current Stage
Late Stage
Total Funding
$60.84M
Key Investors
National Institute of Food and AgricultureNational Safety CouncilBezos Earth Fund
2024-06-26Grant· $0.27M
2024-06-13Grant· $0.05M
2024-05-31Grant· $30M

Leadership Team

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Marshall Brain
Director
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Company data provided by crunchbase