Patreon · 1 day ago
Senior Scaled Partner Manager
San Francisco, CA
Full-time
Hybrid
Senior LevelPatreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. They are seeking a Senior Scaled Partner Manager to support top mid-market creators through strategic relationship management focused on long-term retention and success on the platform.
Content CreatorsMusicPodcastVideo
Responsibilities
Supporting Patreon's top mid-market creators through a highly strategic, relationship-driven approach focused on long-term retention, trust, and sustainable success on the platform
Directly manage a focused portfolio of creators in a high-touch 1:1 capacity, serving as a senior point of contact for complex relationships, nuanced business challenges, and retention-risk scenarios
Partner closely with a Program Operations Manager who owns scaled retention programming, helping shape the strategy and direction of how Patreon supports this segment at scale
Provide tailored recommendations, guide creators through critical moments in their business, and ensure they remain engaged, successful, and confident in Patreon as a long-term home
Help define how Patreon retains its most impactful mid-market creators — influencing best practices, informing program design, and partnering cross-functionally to ensure creators thrive on our platform over time
Qualification
Required
You have experience managing high-touch creator or customer relationships and thrive in roles where trust, nuance, and long-term impact matter
You've worked in environments that blend 1:1 relationship management with 1:many or scaled approaches, and you're comfortable influencing programs even when you don't directly own execution
You have a strong track record of supporting retention, account health, or long-term growth through strategic guidance, proactive outreach, and thoughtful intervention
You're data-informed and proactive — able to identify early signals of risk or opportunity and take action
You're a strong communicator who can navigate complex, emotional, or high-stakes conversations with empathy and clarity
You're excited to support creators as they build durable, sustainable businesses and value long-term partnerships over short-term wins
Benefits
Healthcare
Flexible time off
Company holidays
Recharge days
Commuter benefits
Lifestyle stipends
Learning and development stipends
Patronage
Parental leave
401k plan with matching
Company
Patreon
Patreon is an online platform connecting musicians and other artists with their fan base.
Founded in 2013
201-500 employees
H1B Sponsorship
Patreon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (13)
2023 (12)
2022 (20)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$413.3MKey Investors
Tiger Global ManagementGlade Brook Capital PartnersThrive Capital
2021-11-10Secondary Market
2021-09-15Series Unknown
2021-04-06Series F· $155M
Leadership Team
Jack Conte
CEO & Co-Founder
Sam Yam
Co-founder, President & CTO
Recent News
vcnewsdaily
2025-12-01
2025-11-19
Company data provided by crunchbase