Cognizant · 14 hours ago
Technical Analyst Associate - Hybrid
Earth City, MO
Full-time
Hybrid
Entry Level
$50K/yr - $55K/yr
2+ years expCognizant is a company that aims to simplify the business of healthcare through intuitive products and customer-focused services. They are seeking a Technical Analyst Associate to provide technical support, ensure successful service delivery, and maintain strong customer relations while troubleshooting and resolving issues.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
Responsibilities
Provide technical support to internal and external customers to resolve problems while building and maintaining strong customer relations and partnerships
Successful service delivery. Achieve SLAs, high level of client satisfaction, diagnose client issues, accountable for full resolution with root cause analysis, and excellent verbal and written communication regarding issues and opportunities
Troubleshooting, testing, and resolving reported production support or data issues
Maintaining internal and external customer-reported questions, problems, and resolutions following issue management procedures
Managing a workload of technical support issues on a timely basis and providing status to external users and internal staff according to the SLA (service level agreement)
Ability to work in a fast-paced, self-directed, and team environment as well as excellent problem-solving, organizational skills, and professionalism
Qualification
Required
Minimum of two years' related experience
Proficient in Microsoft office applications
Strong written and verbal communication skills
Strong affinity for customer service/people
Preferred
Business Management or Healthcare bachelor's degree preferred or equivalent experience
Experience in customer service and/or help desk preferred
Healthcare industry experience is a plus
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
2026-01-15
Hindu Business Line
2026-01-11
2026-01-08
Company data provided by crunchbase