SurveyMonkey · 5 hours ago
Information Systems Engineer III (Zuora)
United States
Full-time
Remote
Entry, Mid Level
$106K/yr - $144K/yr
1+ years expSurveyMonkey is the world's most popular platform for surveys and forms, built for business—loved by users. We are seeking an experienced Information Systems Engineer to support subscription billing and revenue automation, focusing on implementing and enhancing Zuora Billing and its integrations, particularly with Salesforce.
Content MarketingMarket ResearchSoftware
Responsibilities
Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows
Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle
Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions
Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities
Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements
Qualification
Required
1+ years of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment
Experience with Zuora Orders and Orders API
Experience in writing solution documents, POC, and analyzing issues
Experience with quote-to-cash and financial systems such as Zuora, Salesforce (including CPQ), NetSuite, or RevPro
Conducting demos and design walkthrough sessions with other teams and the stakeholders
A bachelor's degree in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
Working knowledge of core finance and accounting processes (e.g., Order to Cash, Record to Report)
Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies
Preferred
Experience in Zuora Revenue, Salesforce CPQ and Mulesoft (Nice to have)
Experience with data migration and cleansing (Nice to have)
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending & health savings account
Paid holidays
Paid time off
Employee assistance program
Other company benefits
Company
SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users.
1001-5000 employees
H1B Sponsorship
SurveyMonkey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (29)
2021 (10)
Funding
Current Stage
Public CompanyTotal Funding
$1.14BKey Investors
Tiger Global ManagementJP Morgan Chase
2023-03-13Acquired
2018-09-26IPO
2014-12-15Private Equity· $250M
Leadership Team
Robin Ducot
Chief Technology Officer
C
Chris Finley
VP of Business Development
Recent News
Spectrum Equity
2025-12-24
2025-09-17
EIN Presswire
2025-07-24
Company data provided by crunchbase