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Community Teamwork · 3 days ago

Administrative Assistant

LOWELL, MA

Full-time

Onsite

New Grad, Entry Level

$18.26/hr - $20.67/hr

Community Teamwork is a private non-profit organization located in Lowell MA, dedicated to fostering equity, compassion, and community engagement. The Administrative Assistant will provide a wide range of administrative and office support to the management team, ensuring the efficient operation of the department.

CommunitiesNon ProfitWellness

Responsibilities

Provide administrative support for management team. May include: billing and report generation; entering and retrieving statistical data; compiling reports; maintaining and updating project address lists; responding to information requests by assembling informational packets and mailings; preparing monthly reports; copying and dispersing flyers, newsletters, and outreach materials; assisting with event planning

Manage reception area to ensure effective telephone and mail communications both internally and externally and provide excellent customer service to visitors. Staff reception desk, answer incoming calls and greet visitors and clients

Establish, maintain, and update filing system to ensure accuracy of files

Create spreadsheets and other documents needed for the program

Track walk-in clientele and needs of visitors. May perform intake and/or registration for clients and provide resources and referrals as necessary

Enter client data into program databases

Manage purchases for the department, order supplies, track office expenditures

Assist with kitchen duties and food and snack preparation

May coordinate dates, locations and facilitator training

Uphold the values of CTI – Equity, Integrity, Compassion

Qualification

Customer serviceOrganizational skillsCommunication skillsProficient in Microsoft OfficeBilingual skills

Required

High School or equivalent

Pleasant personality and professional telephone manners are essential

Excellent customer service, organizational, interpersonal, oral and written communication skills

Ability to work well under pressure and have good problem-solving skills

Ability to manage multiple priorities and work in a demanding environment with minimal supervision

Excellent attention to detail and ability to maintain confidentiality

Proficient computer skills to include Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems

Desire to work with low-income, culturally diverse, and at-risk families and individuals

Recent Physical and MMR immunity

Ability to pass CORI and background check which includes fingerprinting

Preferred

Bilingual skills (English/Spanish, English/Khmer English/Portuguese)

Associate's degree

Benefits

4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.

Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Pet Insurance

Tuition Reimbursement - Career Advancement and Professional Development Opportunities

5% contribution to your 401K retirement account after 6 months of employment

Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve