Same Day Water Heaters, LLC · 6 hours ago
Call Center Associate
Houston, Texas, United States
Full-time
Onsite
New Grad, Entry Level
$16/hr - $17/hrSame Day Water Heaters is a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service. They are seeking a Call Center Associate to handle inbound and outbound calls, assist customers with scheduling appointments, and provide information about services and products.
Customer ServiceField SupportMechanical Engineering
Responsibilities
Handle inbound and outbound calls with a smile (yes, customers can hear it!)
Help customers schedule their appointments quickly and easily
Share information about our services and answer product questions
Keep notes organized and accurate in our system
Use your problem-solving skills to make every call a great experience
Qualification
Required
Handle inbound and outbound calls with a smile (yes, customers can hear it!)
Help customers schedule their appointments quickly and easily
Share information about our services and answer product questions
Keep notes organized and accurate in our system
Use your problem-solving skills to make every call a great experience
You bring great energy and a positive attitude to every call
You're comfortable using scripts for guidance
You communicate clearly and professionally — and love helping others
You're reliable, punctual, and ready to grow with a team that values you
Flexibility to work different days/shifts — we're open 7 days a week
Benefits
Health, Vision, Dental, and Life Insurance options
Incentive bonuses for performance & teamwork
Casual dress code — jeans & sneakers totally welcome
Flexible scheduling
A supportive, family-style work environment where your ideas matter
Company
Same Day Water Heaters, LLC
At Same Day Water Heaters, we do water heaters right – we deliver and install quality water heaters – the same day you order it! In fact, our plumbers install literally thousands of water heaters each year the same day the customer needs it.
Founded in 2012
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase