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PUMA Group · 5 hours ago

Specialist Site Operations DTC E-Commerce

Somerville, MA

Full-time

Onsite

Mid Level

$63K/yr - $83K/yr

3+ years exp

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The Specialist Site Operations DTC E-Commerce will manage the product activation process, support site merchandising operations, and partner with various teams to ensure successful product launches.

ApparelFashionLifestyleSoccerSports

Culture & Values

H1B Sponsor Likely

Responsibilities

Own end-to-end product activation process, ensuring accurate and timely product launches across all digital channels

Maintain seasonal product assortment matrix, launch status trackers and documentation for activation workflows

Support in day-to-day site merchandising operations, including categorization, special feature tagging and attribution

Manage all product activation reporting and communicate regular status updates, impacts and concerns to stakeholders

Partner with Merchandising, Planning, Content and Marketing teams to support product/campaign launches, seasonal refreshes and promotional readiness

Optimize category hierarchy and product attribute data in various source systems to improve product discoverability

Own end-to-end process for creation, testing, and quality assurance of promotional campaigns within our Ecommerce platform

Lead regional product photography process, in partnership with Global teams, to ensure required assets for activation are received and meeting best in class visual standards set

Champion continuous process improvements by identifying gaps and recommending candidates for workflow improvements to management team

Troubleshoot and support solutioning product functionality issues, coordinating with technical teams as needed

Support AB Testing, SEO and other CRO initiatives to increase engagement and drive sales

Document and track competitive and industry trends though site deep dives, sharing findings and making recommendations

May coordinate or lead small site merchandising projects or initiatives within related workstreams

Qualification

Ecommerce experienceDigital merchandisingSite operationsExcel proficiencyData analysisCommunication skillsProblem solvingAttention to detailCustomer focus

Required

3+ years of ecommerce, digital merchandising, or site operations experience

Ability to independently manage multiple assignments, prioritize tasks, and deliver deadlines in a fast-paced environment

Strong attention to detail, demonstrated accuracy, and commitment to executional excellence

Proactive problem solver who thrives on troubleshooting and continuous improvement

Excellent communication and interpersonal skills, and ability to succeed in a highly cross-functional environment

Experience analyzing performance data to support recommendations

Proficiency with Excel and Microsoft suite for bulk uploads, process workflows and data organization

Experience working within Ecommerce platforms/technologies

Customer focused mindset with a passion for transforming digital experiences

Preferred

Bachelor's degree preferred

Benefits

Bonus

Benefits

Company

PUMA Group

Glassdoor4.1

PUMA is one of the world’s leading sports brands, designing, developing, selling and marketing footwear, apparel and accessories.

Founded in 1948

Herzogenaurach, Bayern, DEU

10001+ employees

http://us.puma.com/

H1B Sponsorship

PUMA Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)