Bradford Health Services · 1 week ago
Accounts Receivable Insurance Follow Up Collector-Hybrid/Remote
Birmingham, AL, US
Full-time
Hybrid
Entry Level
1+ years expLakeview Health is an industry leader in providing hope and healing to people with substance use addiction. They are seeking an Accounts Receivable Collector responsible for managing aged healthcare accounts receivable, conducting detailed account reviews, and ensuring timely resolution of outstanding balances while maintaining confidentiality standards.
Addiction TreatmentHealth CareMedicalWellness
Responsibilities
Perform follow-up on aged accounts receivable to ensure timely resolution of balances
Review and analyze payer denials, identify trends, and take corrective action as needed
Conduct thorough reviews of patient accounts during the follow-up process to ensure accuracy and completeness of billing
Submit accurate and complete claims to insurance companies within one (1) business day of creation
Track and follow up on outstanding claims within 14 days of submission and at regular intervals thereafter until resolution
Communicate with patients regarding outstanding balances and establish payment arrangements when appropriate
Follow up on patient account balances within 30 days of statement mailing and regularly thereafter until resolution
Maintain accurate and up-to-date collection notes in the electronic system in compliance with organizational policies
Provide regular updates to the Revenue Cycle Operations Manager and other stakeholders regarding account activity and escalations
Serve as a professional point of contact for internal and external stakeholders, including insurance companies, patients, and third-party vendors
Escalate unresolved or complex issues to the appropriate supervisor in a timely manner
Adhere to the provisions of 42 CFR Part 2 (Confidentiality of Alcohol and Drug Abuse Patient Records) and 45 CFR (HIPAA)
Ensure all credit information and patient account details remain confidential
Provide courteous and professional assistance to patients, families, and payer representatives
Foster positive working relationships with colleagues, managers, and external contacts
Review and recommend accounts for outside collection when necessary
Participate in training and professional development activities as required
Perform other duties as assigned to support the team and organizational goals
Qualification
Required
High School diploma or GED equivalent required
Minimum of one (1) year of experience in healthcare billing and collections, including working knowledge of payer requirements, insurance denials, and electronic health record systems
Proficiency in typing (minimum 50 wpm) and data entry with high accuracy
Strong organizational and time management skills
Effective communication skills, both verbal and written
Ability to work independently with minimal supervision
Familiarity with billing software, electronic claims submission, and Microsoft Office Suite
Ability to sit for extended periods (up to 7 hours per 8-hour shift) and to see and hear with or without correction
If applicable, two years of continuous, verifiable abstinence for individuals in recovery
Company
Bradford Health Services
Bradford Health is one of the largest providers of substance abuse treatment and recovery services in the Southeastern United States.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Centre Partners
2022-12-09Debt Financing
2022-10-28Acquired
2017-01-01Private Equity
Leadership Team
Rob Marsh
Chief Executive Officer
Mark Edwards
CFO
Recent News
Behavioral Health Business
2025-10-28
2025-10-02
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