Inside Higher Ed · 5 days ago
Business Support Specialist, ITS
Binghamton, NY
Full-time
Onsite
Mid LevelBinghamton University is a premier public R1 research institution in the State University of New York (SUNY) system. The Business Support Specialist will support the daily business operations of the Operations & Infrastructure group within Information Technology Services, focusing on procurement coordination, financial processes, and customer service for various IT services.
Digital MediaEducationHigher EducationJournalismRecruiting
No H1B
Responsibilities
Procurement Coordination, such as carrying out purchases, tracking billable items, confirming deliveries, managing contracts, approving payments, and executing bids and vendor evaluations
Carrying out financial processes such as check processing and reconciliation against accounts, making utility payments, and reconciling work orders against billable purchases
Assisting with entering and tracking work orders in TeamDynamix and Pinnacle, provide customer service to end users for services such as Telephony, CCTV and Door Access. Assist with regular updates to the Telecommunications website to ensure that the information that is provided remains relevant
Manage University cellular accounts, including processing add/moves/changes, device upgrades, troubleshooting account issues and ensuring accurate billing
Serve as the Building Administrator for the Technology Hub, supporting daily operations and building-related needs as they arise
Qualification
Required
Bachelor's degree in Business Administration, Management, Finance, or a related field
Experience managing vendor relationships and multi-step procurement processes
Experience in customer service, or experience in supporting the business or financial needs of a diverse group
Proficient with manipulating data/information in Microsoft Excel, Smartsheets, Google Sheets, or a similar application
Attention to detail and ability to handle multiple duties simultaneously
Preferred
Experience working within the SUNY system
Experience in a higher education financial environment
Experience with administrative or logistical operations within a large complex organization, such as IT, construction, or healthcare
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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