Apple · 2 days ago
AppleCare Technologies BPR Project Manager, Digital
Sunnyvale, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$142K/yr - $264K/yr
8+ years expApple is a leading technology company, and they are seeking a BPR Project Manager to drive and deliver cross-functional technology projects across all AppleCare business areas. The role involves planning, mobilizing, and implementing mid to large scale projects while ensuring system changes are thoroughly tested and organizations are ready for process changes.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Plan, mobilize, and implement mid to large scale projects
Ensure system changes are thoroughly tested and organizations are ready for process changes
Be the prime mover of projects including prioritization, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness
Connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make projects successful
Qualification
Required
8+ years of hands-on experience working in Customer Support business, with ability to connect business strategy to technology strategy and define execution roadmap to deliver key capabilities
Experience delivering enterprise-level Digital Transformation initiatives, using new technologies including Generative AI
Experience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives or large-scale programs
Experience planning, managing, and successfully delivering large cross-functional systems projects
Possess outstanding communication and presentation skills (written and verbal) to all levels of an organization
Experience supporting system configuration, architecture, and software development life cycles
Experience with global projects incorporating regional and country-specific details
Ability to partner with data scientists and solution architects and navigate through ambiguity to clarify objectives and execution plans
Ability to occasionally travel and work off/weekend hours to support projects, as needed
Bachelor's degree in business or engineering related field
Preferred
10+ years of experience implementing global enterprise scale Generative AI solutions, particularly around customer-facing experiences
Knowledge of service, support, supply chain, and warranty contract sales and operations
Project management certification (PMP or similar accreditations)
Graduate degree in business or engineering related field
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase