Chowbus · 1 week ago
Product Specialist
United States
Full-time
Remote
Entry, Mid Level
$108K/yr - $108K/yr
2+ years expChowbus, Inc. is seeking a Product Specialist to consult with leadership and engineering teams to enhance POS systems. The role involves training local operations, collecting feedback, analyzing metrics for operational efficiency, and collaborating with stakeholders to align product goals with business objectives.
Delivery
Responsibilities
Consult with leadership team and product/engineering teams to drive new features and improve existing POS systems
Apply theoretical expertise and innovation to create or apply new technology to the product design
Train local operations teams to ensure they have the most current systems knowledge and follow best practices when servicing POS systems
Collect product feedback from local teams to improve testing and installation processes
Assign or schedule tasks to meet work priorities and goals
Meet with managers, vendors, clients and engineers to solicit cooperation and resolve problems
Design software for POS App products
Analyze key metrics such as defect rates, time to close issues, etc. to identify ways to improve operational efficiency and reduce systems related errors and problems
Conduct logical analyses of business, product, engineering, and other technical problems, formulating mathematical models of problems for solution
Evaluate project plans and proposals to assess feasibility issues
Consult with users, management, vendors, and technicians to determine computing needs and system requirements
Manage stakeholders from product, design, engineering, product marketing, sales, and operations, and collaborate with other product managers
Act as a trusted partner to stakeholders by proactively sharing progress, surfacing risks, gathering feedback and aligning outcomes with broader business goals
Collaborate with junior product managers by providing strategic ideas, feedback, and support to ensure alignment with team goals and product vision
Qualification
Required
Must possess a Master's Degree in Computer Science, Information Systems, Business Analytics or a related field
2 years of experience in the job offered or a related role
Experience with translating business goals into clear product goals and requirements by clarifying client goals into structural product specs
Experience with developing and articulating an organized product roadmap for product involvement
Experience with presenting product reports to peers, stakeholders, and senior management
Experience with extracting from product metrics by using data analysis or points and making data-driven decisions for product development using data monitoring or visualization tool, like MS Excel Pivot tables, Mixpanel, or Tableau
Experience with using agile project management tools, like JIRA and Confluence
Experience with using prototype designing tools, like Figma, Sketch, and Adobe XD
Experience in the Point of Sale industry
Benefits
Medical, dental, and vision insurance
401(k)
100% employer-paid Short-Term Disability (STD)
100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
Company holidays
Birthday off
Paid Parental Leave
Flexible Paid Time Off (PTO)
Employee Assistance Program (EAP)
Company
Chowbus
Chowbus is a fast growing, well-funded food startup headquartered in Chicago on a mission to help diners to discover new and exquisite dishes, and to give traditional mom and pop restaurants a fighting chance to succeed without compromising who they truly are.
201-500 employees
H1B Sponsorship
Chowbus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (9)
2023 (5)
2022 (10)
2021 (13)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
unknown2024-01-24Acquired
Leadership Team
Linxin Wen
CEO and Co-founder
Suyu Zhang
Co-Founder & CTO
Recent News
Business in Vancouver
2024-04-08
Company data provided by crunchbase