Sun River Health ยท 1 day ago
EMR Technical Instructor
New York, United States
Full-time
Hybrid
Mid Level
$46K/yr - $57K/yrSun River Health is a comprehensive Federally Qualified Health Center (FQHC) system dedicated to providing quality healthcare to underserved communities. They are seeking an EMR Technical Instructor to develop and deliver technical training for the EMR system, ensuring users are proficient and compliant with established standards.
Health CareMedicalNon Profit
Responsibilities
Develop, deliver, and facilitate technical training and education modules of the EMR system across all specialties
Create training content across various mediums including print, web, and video
Perform audits to determine if users are following standards set by the organization, prepare detailed reports, and provide to training supervisor
Identify learner deficiencies in learning during training and post-training following up discussions at 2 weeks and 6 weeks
Test for learner understanding by using learner-focused techniques and assessments
Support EMR maintenance activities as assigned
Provide onsite go live support and follow up during new system implementations
Answer support phone calls and address assigned tickets and escalate to Director of EMR Systems as needed
Report on trends observed during support calls from end users
Create and manage user accounts including security setup and termination of user accounts
Participate pre-training meetings including assignment of training duties among Technical Instructors
Additional duties and travel as assigned
Qualification
Required
Associate's Degree required
Develop, deliver, and facilitate technical training and education modules of the EMR system across all specialties
Create training content across various mediums including print, web, and video
Perform audits to determine if users are following standards set by the organization, prepare detailed reports, and provide to training supervisor
Identify learner deficiencies in learning during training and post-training following up discussions at 2 weeks and 6 weeks
Test for learner understanding by using learner-focused techniques and assessments
Support EMR maintenance activities as assigned
Provide onsite go live support and follow up during new system implementations
Answer support phone calls and address assigned tickets and escalate to Director of EMR Systems as needed
Report on trends observed during support calls from end users
Create and manage user accounts including security setup and termination of user accounts
Participate pre-training meetings including assignment of training duties among Technical Instructors
Additional duties and travel as assigned
Preferred
Bachelor's Degree preferred
Benefits
Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
Retirement Savings Plan: Plan for your future with our retirement savings options.
Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
Provider Incentive Compensation Program: Quality & Productivity.
Provider Professional License, Certification and DEA Fees Reimbursement.
Company
Sun River Health
Sun River Health is a nonprofit firm that offers comprehensive healthcare, medical treatment, and programs for community wellness.
Founded in 1975
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Sinkoff, MBA, CPA
Deputy Chief Executive Officer & CFO
Wanda V. Mitchell
Vice President of Planning/JEDI Special Avisor to CEO
Recent News
Company data provided by crunchbase