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MGM Resorts International · 16 hours ago

Special Events Representative - MGM Springfield

Springfield, Massachusetts Metropolitan Area

Part-time

Onsite

New Grad, Entry Level

$15.45/hr - $15.45/hr

MGM Resorts International is a leading entertainment company, and they are seeking a Special Events Representative to assist with event setup and execution. The role involves engaging with guests and ensuring memorable experiences while performing various event duties and administrative tasks.

GamblingHospitalityResorts

Responsibilities

Serve as a brand representative on property, maintaining a professional demeanor and willingness to assist guests

Perform various event duties, including setup and breakdown, organizing event supplies, and maintaining an inventory of promotional items

Complete event registration, guest check-ins, and gift redemptions using multiple computer programs

Adhere to all departmental and property policies, complete assignments in a timely manner, and protect the confidentiality of company files and data

Handle administrative tasks, including office support (using multi-line phones, computer, fax, copier), filing, drafting memos, and acting as an office runner

Qualification

Customer service experienceBasic computer skillsPrioritizeResolve inconveniencesFollow instructions

Required

High school diploma or GED

Highly motivated, service oriented and energetic

Ability to prioritize in a fast-paced environment

Ability to resolve guest inconveniences

Ability to follow verbal and written instructions

Basic computer skills

Previous customer service experience

Lift and move object up to 40 pound

Must be flexible with schedule and available to work days, nights, weekends and holidays as the schedule rotates each month based on property scheduled events

Benefits

Free meals in our employee dining room.

Company issued uniform and dry cleaning.

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans.