Community Behavioral Health · 10 hours ago
Professional & Technical Writer
Philadelphia, PA, US
Full-time
Onsite
Mid Level
$0/yr - $60K/yr
3+ years expCommunity Behavioral Health is seeking a Professional & Technical Writer responsible for developing a wide range of documentation for various audiences. The role involves collaborating with Subject Matter Experts to create clear and concise written materials, managing projects, and ensuring high-quality documentation.
Health CareHealth Diagnostics
No H1B
Responsibilities
Serve as a lead writer as assigned on a variety of CBH projects, including initiating an external newsletter and other publications, as well as editing and proofreading
Develop and implement internal and external materials for CBH Members, Providers, federal and city partners, and stakeholders
Research, interview, and write content for fact sheets, blogs, newsletters, brochures, flyers, video and podcast scripts, and other materials
Support internal SMEs with the development and/or revision of written materials targeted to CBH’s Provider community, including procurements, technical standards and guidelines, and internal CBH policies/procedures
Project manage, write, and edit technical documents including reference and stakeholder manuals
Write and edit procedural documentation such as user guides
Write and edit RFPs, RFIs, BRDs, and other procurement-related documents and materials
Help determine the type of publication that will best serve the project requirements
Meet with team members, SMEs, and project managers to learn about and document processes
Research and stay on top of healthcare, insurance, and various industry-related trends
Assess audience needs and adjust the tone and technical terms used to meet those needs and to ensure understanding
Help plan writing processes and set timelines and deadlines
Create and/or work with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding content or processes
Gather feedback from Members, Providers, team members to improve CBH content, manuals, and other publications
Assist in creating tutorials to help end-users on applications
Assist in creating and maintaining the information architecture
Qualification
Required
Bachelor's Degree required in English, Journalism, Communications, or a related field
Minimum of 3 years of experience as a writer and/or editor
Excellent verbal and written communication skills
Excellent writing and grammatical skills
Excellent organizational skills and attention to detail
Ability to present complex data in clear, concise text
Ability to meet deadlines and to work independently
Ability to edit and proofread work of colleagues
Ability to develop working knowledge of behavioral healthcare terminology and concepts
Proficient with Microsoft Office Suite or related software
Current Philadelphia resident or become a resident within six months of hire
Legally authorized to work in the United States without requiring sponsorship now or in the future
Preferred
Technical Writing Certification a plus
Experience in healthcare a plus
Experience in documentation management preferred
Company
Community Behavioral Health
Community Behavioral Health (CBH) provides a variety of behavioral health services to Philadelphia County’s most vulnerable residents.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Gauthier
Chief Financial Officer
Shawna Dandridge
Chief Operating Officer
Recent News
Business Journals
2022-10-13
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