UBMD Physicians' Group ยท 3 days ago
Front Desk Coordinator
Buffalo, NY
Full-time
Onsite
Entry Level
2+ years expUBMD Physicians' Group is a healthcare provider seeking a Front Desk Coordinator to manage the front desk functions. The role involves communication with patients and providers, scheduling appointments, and ensuring high-quality service in a busy neurology office.
Elder CareHealth CareNon Profit
Responsibilities
Answer and transfer phone calls to appropriate staff or location in a high volume neurology office
Work closely with clinical staff to answer patient questions
Schedule patient appointments, build charts and gather required records
Check in and/or out patients
Collect copays and balances
Provide necessary paperwork to patients for their visit
Prepares and mails new patient paperwork
Maintain patient charts for upcoming appointments
Establish and maintain a professional and polite rapport with all patients and staff
Manage mail, fax machine, scanning bin, and task lists
Obtaining authorization, when needed, for testing
Maintain waiting room cleanliness
Perform special projects assigned by manager or provider
Provide cross coverage within department when deemed necessary
Qualification
Required
High school diploma or equivalent required
2 years of customer service experience required
Preferred
Medical office experience preferred
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
UBMD Physicians' Group
UBMD Physicians' Group provides primary and specialty care for children, adults and seniors.
1,001-5,000 employees
Funding
Current Stage
Late StageRecent News
Buffalo Business First
2025-01-17
Buffalo Business First
2024-12-23
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