Apply on Employer Site

Avanath Capital Management, LLC · 4 days ago

Assistant Community Manager - Silver Springs

22416 88th Ave S, Kent, Washington 98031

Full-time

Onsite

Entry, Mid Level

$24/hr - $28/hr

2+ years exp

Avanath is a top property management company focused on providing affordable housing and cultivating the American Dream. The Assistant Community Manager will assist in operational duties such as reporting, rent processing, leasing, and marketing, while ensuring excellent customer service and resident satisfaction.

Commercial Real EstateReal Estate

Responsibilities

Provides A+ customer service at all times, regardless of circumstances

Manages and promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues

Functions as a resource center for residents on all things that affect and may disturb their community-living experience and ability to make timely rent payments

Organizes and executes resident appreciation and retention events

Maintains a secured confidential file for each resident

Answers phones, greets walk-ins and foot traffic

Assists with leasing job duties, including touring prospective residents

Handles all the monies of the property. Collects, posts, and deposits rents/security deposits and other community income

Reviews resident files and ledger records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease agreements

Assists with Monthly Projection Reporting, inspects vacancies, make-ready apartments and models. Inspects the property for community policy violations, needed repairs and overall landscaping

Meets regularly with Community Manager and Regional Manager to discuss community performance

Maintains a service-oriented environment by always exhibiting a professional appearance and attitude

Oversees property operations and staff in Community Manager’s absence

Supports Leasing Consultants in the leasing of apartments and ensures that Fair Housing guidelines are followed

Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable

Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry

Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings

Qualification

LIHTC/Tax Credit KnowledgeBookkeepingFair Housing LawsYardi Voyager SoftwareCommunication SkillsCustomer ServiceLandlord/Tenant LawWindows ProficiencyInterpersonal SkillsOrganizational Skills

Required

2+ years' experience as an Assistant Community Manager

LIHTC/Tax Credit Program Knowledge required

Equipped with excellent communication skills and an unmatched dedication to customer service

Solid track record of bookkeeping and rent collection

Thorough understanding of landlord/tenant law

Strong Understanding of Fair Housing Laws

Superior interpersonal skills: ability to get along with diverse personalities; tactful; mature, flexible

Resourceful and organized

Solid computer knowledge, Windows (Word, Excel,) internet and e-mail

Working knowledge of Yardi Voyager Property Management software

Benefits

Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!

Company

Avanath Capital Management, LLC

Avanath Capital Management is a private real estate investment manager generating attractive risk-adjusted returns through current income and capital appreciation from its investments.

Founded in 2008

Irvine, California, USA

201-500 employees