VBeyond Corporation · 5 days ago
ServiceNow Production Support Lead
VBeyond Corporation is seeking a ServiceNow Production Support Lead to manage and support the ServiceNow platform. The role involves ensuring the stability and efficiency of the ServiceNow environment while collaborating with various teams to address production issues and implement enhancements.
Responsibilities
Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix
Strong experience in supporting ServiceNow Platform
Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB)
Experience in working on ServiceNow Production support projects
Familiarity with integration concepts (API, Webservices, REST/SOAP)
Qualification
Required
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Proven years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix
Strong experience in supporting ServiceNow Platform
Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB)
Experience in working on ServiceNow Production support projects
Familiarity with integration concepts (API, Webservices, REST/SOAP)
Preferred
Good to have - ServiceNow Certified System Administrator (CSA) certification
Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM
Experience in ServiceNow upgrades and patching activities
Experience and desire to work in a Global delivery environment
Ability to work in diverse/multiple team stakeholder environment and client interfacing skills
Company
VBeyond Corporation
VBeyond Corporation is a staffing and recruiting company specializing in emerging search and HR consulting services.
Funding
Current Stage
Growth StageRecent News
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