First Help Financial · 1 day ago
Associate, Credit Servicing Operations
United States
Full-time
Remote
Entry Level
$25.54/hr - $25.54/hr
1+ years expFirst Help Financial is a fast-growing and culturally diverse company providing auto loans to underserved customers. The Associate in Credit Servicing Operations will match new deals, assist with underwriting, handle escalated funding requests, and support the funding team while ensuring compliance with underwriting standards.
AutomotiveFinancial ServicesInsurance
Responsibilities
Match new deals to ensure the contract matches the latest loan structure offer
Use underwriting skills and funding knowledge to help grant exceptions
Utilize funding resources/underwriting skills to negotiate and access fees for loans that have deviated from the approved underwriting framework
Handle escalated funding exception requests in a timely manner
Able to give support to the funding team by learning and becoming proficient in all funding duties
Perform additional interviews with applicants as part of a follow-up process in cases where discrepancies are identified during the funding process, warranting further investigation
Evaluate funding underwriting review requests updating application information in a timely manner
Qualification
Required
Minimum of 1 year in Funding, Underwriting, or have participated in the career rotation program within the last year
Willing to learn and comprehend funding compliance adhering to state by state compliance standards
Excellent communication (verbal and written) skills
Strong customer service and de-escalation skills
Strong leadership and interpersonal skills
Strong analytical and organizational skills with great attention to detail
Strong verbal and written communication skills
Strong organizational, analytical, and problem-solving skills
Ability to multitask in a fast-paced environment
Benefits
Generous salaries
Competitive health and welfare benefits
Paid vacation
401(k) match
Tuition reimbursement
Quarterly social outings
Monthly lunches
A robust employee recognition
Training development program to enhance your career with us
Company
First Help Financial
First Help Financial is an innovative auto finance company that provides customer-focused automobile lending services.
201-500 employees
H1B Sponsorship
First Help Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (1)
2022 (2)
2021 (4)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$60M2021-11-17Debt Financing· $60M
Leadership Team
Pushan Sen Gupta
CEO
Ravi Kothuri
CTO
Recent News
2025-03-14
2025-03-04
Asset Securitization Report
2024-01-28
Company data provided by crunchbase