Epiq · 6 days ago
CLM Senior Business Analyst
United States
Full-time
Remote
Senior Level
5+ years expEpiq is a company where people truly believe in what they are doing. They are seeking a detail-oriented and analytical Senior Business Analyst with expertise in Contract Lifecycle Management (CLM) to contribute to CLM implementation projects and support clients in understanding their business needs and contract management processes.
Document ManagementEdiscoveryInformation TechnologyLegalLegal Tech
Responsibilities
Conduct interviews and workshops with stakeholders to gather, document, and validate business requirements for CLM projects
Develop a deep understanding of client contract management processes, identifying opportunities for automation and efficiency improvements
Serve as a trusted advisor to clients, translating business needs into functional requirements and aligning solutions with strategic goals
Analyze current-state contract lifecycle processes, including contract creation, approval, negotiation, and post-execution management
Collaborate with clients to design future-state processes, focusing on best practices and optimizing the CLM workflow for scalability and compliance
Develop and present detailed process maps, functional specifications, and solution documentation for stakeholder review
Configure CLM systems based on gathered requirements, including setting up workflows, templates, metadata, and reporting dashboards
Partner with technical teams to oversee and validate customizations, integrations, and data migrations as part of the CLM implementation
Support testing phases by developing test cases, conducting user acceptance testing (UAT), and troubleshooting issues to ensure solution quality
Develop training materials, user guides, and process documentation to support end-user adoption of the CLM solution
Conduct training sessions and workshops to familiarize users with new processes, workflows, and system functionality
Serve as a point of contact for post-go-live support, addressing user queries and identifying opportunities for system enhancements
Monitor solution performance and user feedback post-implementation, making recommendations for continuous improvement
Leverage data from the CLM system to generate insights on contract performance, cycle times, and compliance metrics
Provide actionable reports and dashboards to stakeholders, showcasing the impact of the CLM solution on business objectives
Qualification
Required
Bachelor's degree in Business, Information Systems, or a related field; Master's degree is a plus
5+ years of experience as a Business Analyst, preferably with a focus on CLM or related contract management software
Demonstrated experience in requirements gathering, process analysis, and solution configuration within a CLM system (e.g., Agiloft, Icertis, Conga, Malbek, ContractPodAi)
Proficiency in process mapping and business analysis techniques
Experience with CLM configuration and understanding of contract lifecycle processes
Familiarity with data analysis and reporting tools, with the ability to derive insights from contract performance metrics
Strong written and verbal communication skills, with an ability to articulate technical concepts to non-technical stakeholders
Proven ability to build and maintain positive client relationships
Detail-oriented and self-motivated, with a commitment to delivering high-quality work
Company
Epiq
Epiq Systems provides legal process outsourcing (LPO) services in the United States and internationally.
5001-10000 employees
H1B Sponsorship
Epiq has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-07-27Post Ipo Equity
2016-07-27Acquired
1997-02-04IPO
Leadership Team
David Dobson
Chairman & Chief Executive Officer
Brad Scott
President and Chief Operating Officer
Recent News
globallegalchronicle.com
2025-11-15
Epiq Systems Inc
2025-11-10
Company data provided by crunchbase