NEOGOV · 23 hours ago
Player Relations Analyst - Departmental Analyst 9-P11
Lansing, MI
Full-time
Onsite
Mid Level
$25.85/hr - $40.51/hr
4+ years expNEOGOV is seeking a dependable and motivated Player Relations Analyst to join the Michigan State Lottery team. The role involves serving as the primary contact for promotional tickets, coordinating prize distributions, and ensuring compliance with organizational policies and procedures.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the primary contact for promotional tickets, drawings, and awarding promotional prizes to winners
Coordinate promotional ticket distributions, drawings, and awarding prizes to winners
Propose and develop policies, procedures, and directives
Oversee fulfillment of monthly promotional ticket allotment and provide statewide consultation and guidance to winners
Review various public-facing Lottery communications and provide feedback and recommendations
Maintain and update databases tracking Lottery prize claims of $99,999 or more, as well as unclaimed prizes and promotional tickets
Provide consultation and guidance to player inquiries ensuring accuracy and timely resolution
Qualification
Required
Possession of a bachelor's degree in any major
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level
To be considered for this position, you must submit to the following initial background check requirement(s)
In accordance with Civil Service Regulation 2.07, you may be sanctioned from applying to positions with the State of Michigan, permanently or up to (3) three years, should you fail to pass/submit to the pre-employment drug test
Under Civil Service Regulation 3.06, you may be sanctioned from applying to positions with the State of Michigan, if you make any false statements or omissions of a material fact during the selection process
Civil Service Rule 2-7 requires that all persons who are not currently state employees submit to and pass a pre-employment drug test
An applicant must remain at the testing site until the testing process is completed and permitted up to 3 hours to provide a sufficient specimen
It is considered a refusal to test if an applicant fails to provide a sufficient amount of urine for a drug test within the allowed time
Positions within the Bureau of State Lottery will require a criminal history background check
Benefits
Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase