CrowdStrike · 6 hours ago
Sr. Operations Analyst - Training Coordination, CrowdStrike Training (Remote)
United States
Full-time
Remote
Mid, Senior Level
$86K/yr - $135K/yr
4+ years expCrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. They are seeking a Sr. Operations Analyst to support their Training & Certification team, responsible for optimizing training programs and ensuring smooth operations for cybersecurity professionals worldwide.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
Responsibilities
Oversee all student enrollment, cancellations, rescheduling, and related communication to ensure the smooth flow of students through CrowdStrike University
Create and maintain a global, yearly schedule of CrowdStrike University instructor-led classes
Analyze class fill rates, cancellations, and frequencies, and make recommendations to business leaders to ensure schedule optimization
Own the communication strategy to customers to ensure timely consumption of training investments
Lead regular scheduling meetings with Leadership to ensure timely scheduling of classes
Forecast future class schedules based on past demand
Help maintain written policies and procedures for all assigned functions
Collaborate with various internal teams to lead process improvement projects
Interview and debrief learners, acting as a liaison for the CrowdStrike Training team
Qualification
Required
A four-year degree (or equivalent) with an emphasis in Business Management or related fields
4-6 years experience demonstrating a working knowledge of customer service and operations
Can handle multiple tasks at once using excellent organizational, time management, and project management skills
Exceptional written and verbal communication skills
Ability to interact professionally, harmoniously, and productively with customers and/or internal team members at all levels
Desire to innovate and improve existing processes to help organization scale
Comfortable working in a dynamic environment with shifting priorities and multiple stakeholders
Preferred
Experience working for a fast-paced technology and/or security company
Experience with any of the following systems/programs: SalesForce, Docebo, Tableau, Qualtrics, Google Workspace, AI tools
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
5001-10000 employees
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (62)
2023 (91)
2022 (60)
2021 (49)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Leadership Team
George Kurtz
President / CEO & Founder
Zeki Turedi
Field CTO Europe
Recent News
GlobeNewswire
2026-01-13
EIN Presswire
2026-01-13
Company data provided by crunchbase