Ultimate Staffing · 1 week ago
Collections Specialist
Irvine, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hr
0+ years expUltimate Staffing is hiring for a fast-paced Collections Specialist role within a tight-knit collections team. The role involves handling high-volume outbound calls to students who are overdue, negotiating payment plans, and blending collections with sales and marketing efforts.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Satnam D.
Responsibilities
You'll handle 150-200 outbound calls per day using a dialer system, contacting students who are 60+ days overdue and helping them understand and resolve their balances
Calls are quick, averaging 6-7 minutes, and require confidence, clarity, and the ability to move conversations forward
This position blends collections, sales, and negotiation while also working with marketing leads
You'll also use skip tracing tools to locate students when needed
Qualification
Required
Bilingual Spanish (required)
6 months to 1 year experience in high-volume outbound calling (150-200 daily)
6 months to 1 year experience in collections (consumer collections preferred)
6 months to 1 year experience in sales or negotiation-heavy environments
6 months to 1 year experience in call center roles that involved selling
Assertive, confident phone presence
Ability to type 60 WPM
Comfortable working with performance metrics
Computer literate, quick navigation skills
Able to negotiate payment plans and settlements
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
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