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Baton Rouge General Medical Center · 8 hours ago

System Analyst- Epic Enterprise Project (Pharmacy/ Radiology/Lab)

Baton Rouge, LA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Baton Rouge General Medical Center is seeking candidates for their Epic Enterprise Project, focusing on enhancing healthcare delivery through advanced electronic health record technologies. The role involves implementing, supporting, and optimizing Epic applications, while collaborating with clinical teams to improve workflows and patient care.

Hospital & Health Care

Responsibilities

Provide software support for operating systems and related subsystems

Manage and prioritize system maintenance, upgrades, and optimal software utilization

Serve as the liaison between end users and technical staff to ensure systems align with organizational needs

Act as the primary support contact for application end users

Identify and resolve application issues, collaborating across teams as needed

Guide workflow design, system building, testing, and analysis

Implement system changes requested by stakeholders

Communicate routinely with Epic representatives and attend project team meetings

Collaborate with clinical and business teams to meet project deliverables

Develop an understanding of operational needs—especially within Pharmacy, Radiology, or Laboratory workflows—to assist in optimization

Provide training and support to end users

Troubleshoot issues and maintain communication with leadership

Monitor project status and deliverables

Perform all other duties as assigned

Qualification

Epic certificationPharmacy experienceRadiology experienceLaboratory experienceHealthcare-related experienceTechnical issue resolutionCommunication skillsCustomer service orientationEthical standardsRespect for privacyCollaboration skillsInitiative

Required

Completion of Epic-related training projects/tests

Strong customer service orientation and ability to support internal users professionally and proactively

2–5 years of experience in a healthcare-related field, especially within Pharmacy, Radiology, or Laboratory environments

Familiarity with personal computers (2–3 years); PC hardware troubleshooting experience helpful

Ability to identify and resolve technical issues, build and test systems, and implement requested changes

Strong communication skills and ability to work collaboratively with clinical teams, technical staff, and Epic representatives

Demonstrated initiative, ethical standards, and respect for privacy and safety protocols

Preferred

Epic certification preferred

Bachelor's degree in information technology strongly preferred

Candidates with experience such as the following are highly encouraged to apply: Pharmacy techs or analysts with medication workflow knowledge, Radiology techs or imaging specialists familiar with modality workflows, PACS, or imaging systems, Medical laboratory techs or lab assistants with experience in specimen processing, instrumentation, or diagnostic workflows