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AdvancedMD · 5 hours ago

Site Reliability Engineer

Utah Hybrid

Full-time

Hybrid

Mid Level

3+ years exp

AdvancedMD is a healthcare technology leader providing a unified cloud suite of medical office software. The Site Reliability Engineer will enhance system uptime and performance through automation and collaboration with various teams, ensuring the reliability of cloud-native systems.

Cloud ComputingHealth CareSoftware

H1B Sponsor Likely

Responsibilities

Ensure proper monitoring, alerting, and observability across production and development environments

Collaborate with Product, Engineering, and IT Operations teams to identify and resolve issues affecting application performance and stability

Design and build self-service tools and automation to reduce manual operational work and improve response times

Participate in Change Management and Incident Review processes, contributing to root cause analysis and long-term fixes

Develop and enhance operational SLOs, SLIs, and SLAs in partnership with engineering teams

Automate scaling and recovery processes to improve system resilience

Support services before they go live through design reviews, capacity planning, and operational readiness assessments

Participate in a shared on-call rotation to ensure 24x7 production system reliability

Continuously evaluate and adopt emerging technologies to optimize performance, cost efficiency, and automation

Contribute to a healthy and collaborative engineering culture through documentation, mentorship, and teamwork

Qualification

AWSKubernetesTerraformScripting languagesInfrastructure as CodeMonitoring toolsSQL ServerLinux administrationNetworking fundamentalsAI toolingCollaborationProblem-solving

Required

Bachelor's degree in Computer Science or related field, or equivalent professional experience

3+ years of experience in a technical or operations engineering role in a highly regulated environment

Hands-on experience with cloud platforms. Primarily AWS (EC2, RDS, Route53, S3, ECS, Lambda, IAM, VPC, CloudFront) but Azure/GCP are a plus

Proficiency in one or more scripting or programming languages: PowerShell, Python, Bash, C#, Golang, or TypeScript

Experience managing Windows Server and SQL Server environments; familiarity with Linux administration (Ubuntu)

Experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation

Knowledge of containerization and orchestration technologies, such as Kubernetes and ArgoCD

Familiarity with source control (Azure DevOps) and work management tools (Jira, Confluence)

Experience with monitoring, APM, and log aggregation tools such as Splunk, Prometheus, Grafana, Nagios, CloudWatch

Familiarity with distributed tracing concepts and experience using OpenTelemetry to instrument, collect, and analyze telemetry data

Understanding of networking fundamentals, automation frameworks, and DevOps principles

Familiarity with AI tooling and its application in modern development environments to streamline coding and problem solving

Preferred

You approach reliability like an engineer — automating your way out of repetitive tasks and designing systems that heal themselves

You're calm under pressure — when incidents occur, you bring structure, communication, and resolution without chaos

You think in systems — spotting weak points, planning capacity ahead, and improving processes before issues arise

You thrive in collaboration — partnering with developers, DBAs, and platform teams to deliver measurable improvements in performance and uptime

You're a lifelong learner — constantly exploring new tools, AWS services, and reliability practices to keep our systems modern, secure, and efficient

You're proactive — you don't wait for alerts; you anticipate them

Benefits

Comprehensive health, dental, and vision insurance

401(k) with generous company match

Paid time off and holidays

Hybrid and remote work opportunities

Career growth and development support

Collaborative, team-oriented culture

Company

AdvancedMD

AdvancedMD is a healthcare technology company that offers cloud medical office software to ambulatory medical practices.

Founded in 1999

South Jordan, Utah, USA

501-1000 employees

http://www.advancedmd.com/

H1B Sponsorship

AdvancedMD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2020 (2)