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Cato Networks · 11 hours ago

Head of Training and Education

Philadelphia, Pennsylvania, United States

Full-time

Onsite

Director/Executive

Cato Networks is revolutionizing cloud networking and security, seeking a Head of Training & Education to spearhead their global Customer and Partner Education function. This role will define and execute a strategy for a comprehensive training portfolio, ensuring that internal teams, partners, and customers can effectively utilize Cato's SASE platform.

Cloud ComputingInformation TechnologyNetwork SecuritySoftware

Growth Opportunities

Responsibilities

Define, communicate, and execute the long-term strategy for Cato’s Customer and Partner Training and Education offering

Build and lead a high-performing global team including instructional designers, curriculum developers, lab authors, and LMS specialists

Own the training program’s P&L, including budgeting, pricing strategy, forecasting, and revenue growth where applicable

Partner closely with Customer Experience, Product, Sales, Support, and Partner teams to align education offerings with business objectives

Develop formal, structured learning programs that support skill development and proficiency for technical and non-technical learners

Own the creation of: formal courses, certification programs, role-based learning paths, hands-on labs, assessments, and LMS-hosted learning experiences

Establish and maintain a consistent instructional design methodology and quality standards

Collaborate deeply with Product Management, leveraging their ownership of product knowledge to ensure technical accuracy, while converting that knowledge into structured educational content

Drive scalable delivery models including on-demand, virtual instructor-led, in-person, and hybrid formats

Ensure high-quality learning experiences that are measurable, repeatable, and customer-value driven

Lead content lifecycle management to keep courses and assessments aligned with product evolution while avoiding ownership of fast-changing feature documentation

Maintain strong lines of communication with Product Management to stay ahead of upcoming product changes and roadmap impacts

Develop strong relationships with Customer Success, Support, Product Management, and Channel functions

Build rigorous KPIs around learner proficiency, course adoption, certification impact, and customer outcomes

Gather feedback and continuously improve the curriculum and delivery experience

This role owns structured education—curriculum design, formal courses, learning paths, labs, certifications, skill progression frameworks, and assessments

Product Management owns product knowledge and documentation, and will be a core partner for content accuracy

This role does not own rapidly changing product feature documentation or ad-hoc technical content tied closely to product release cycles

Qualification

Instructional designLMS platformsLeadershipCertification programsCross-functional collaborationData-driven decision makingCustomer-centric mindsetCommunicationStrategic thinker