Rapid Talent Group · 20 hours ago
Remote Pharmacy Technician - Contract
United States
Contract
Remote
Mid, Senior Level
$21/hr - $21/hr
5+ years expRapid Talent Group is a company that supports clinical and operational processes for a Medication Adherence program. The Pharmacy Technician will be responsible for executing interventions, promoting program benefits, and interacting with various stakeholders including Medicare Part D members and Clients staff.
Staffing & Recruiting
Responsibilities
Monitor toll free call center, handle in-coming member calls, including member opt-outs
Maintain call logs and spreadsheets for membership
Monitor electronic mailbox and respond appropriately
Maintain program files
Assist in the research, analysis, identification, and evaluation of data from assigned problems to evaluate existing and potential trends and issues
Assist in monitoring program initiatives, outcomes, and objectives to ensure goal attainment
Assist in identifying resolution of challenges and issues in order to fulfill key corporate objectives Assist in development of plans, reports, papers, and creation of other documents
Other duties as required
Qualification
Required
High School Diploma or GED required
Pharmacy Technician Certification (PTCB) required
Strong customer service and phone skills
Strong verbal and written communication skills
High level of proficiency with Microsoft Office products
Ability to work independently, within a team environment, and communicate effectively with employees and clients at all levels
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Preferred
At least two (2) years of college preferred
At least five (5) years' experience in retail or hospital pharmacy preferred
At least two (2) years of call center experience
Knowledge of prescription drug names and therapeutic classes
Experience with Medicare Part D prescription benefits is preferred
Project management skills preferred
Knowledge of pharmacy claims processing is preferred
Understanding of formularies and utilization management edits
Benefits
Paid training
Work from home
Company
Rapid Talent Group
At Rapid Talent, we understand the complexities and demands of the healthcare industry.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Murshed Chowdhury
Partner
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