Department Secretary - Full Time jobs in United States
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Penn Medicine, University of Pennsylvania Health System · 1 week ago

Department Secretary - Full Time

Penn Medicine is dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. The Department Secretary will provide reception, clerical, and data entry services for the program while ensuring timely and accurate patient pre-registration and managing office supplies.

BiotechnologyEducationHealth CareMedicalTraining

Responsibilities

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
1. Answer telephones in a prompt, courteous and helpful manner. Screen all calls. Direct calls to proper staff or areas
2. Take messages accurately and relay messages promptly
3. Accurately post charges for all outpatient services in appropriate systems
4. Maintain files in accordance with department procedure
5. Prepare copy work for various departments when requested
6. Greet patients and visitors, ascertain needs and respond appropriately as directed by policy and procedures
7. Ensure timely and accurate patient pre-registration, sign-in, activation and re-registration in accordance with system processes
OTHER JOB DUTIES AND RESPONSIBILITIES
1. Transcribe and type documents, reports, memos, and correspondence as directed
2. Sort and distribute all mail accurately on a daily basis
3. Manage and order office supplies as needed. Maintain office equipment, calling for repairs when necessary
4. Provide cross-coverage, as necessary, for benefit verification and patient registration
5. Cover for senior secretary in her/his absence
6. Support customer service and performance improvement goals of the department
Collaborate with other caregivers/staff, within and outside the department, to develop means of enhancing patient care and service
7. Maintain standards of confidentiality
8. Participate in unit compliance as related to established standards

Qualification

Reception dutiesClerical skillsData entryCustomer serviceConfidentiality standards

Required

H.S. Diploma/GED
Previous experience in secretarial and/or reception duties

Preferred

Experience in a healthcare setting

Benefits

Prepaid tuition assistance programs

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Funding

Current Stage
Late Stage
Total Funding
$70.9M
Key Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M

Leadership Team

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Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
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John Donohue
Vice President, Enterprise Services
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Company data provided by crunchbase