Numotion · 3 days ago
Sales and Marketing Specialist
New Castle, DE
Full-time
Onsite
Entry, Mid Level
2+ years expNumotion is the nation’s largest direct-to-consumer provider of Durable Medical Equipment, serving individuals with disabilities and aging adults. The Sales & Community Engagement Specialist will enhance brand recognition, increase customer engagement, and drive sales through community outreach and in-store service.
Customer ServiceMedical
Responsibilities
Collaborate with Brand Marketing to tailor campaigns for local communities, ensuring effective and resonant execution
Create & maintain local social media platforms through the guidance of Brand Marketing
Establish and nurture relationships with healthcare providers, senior centers, community organizations, and local businesses to create referral networks and enhance brand recognition
Organize and implement local events, sponsorships, and community engagement activities that drive store traffic and reinforce brand presence
Serve as the regional brand ambassador by representing SpinLife at health fairs, expos, and community gatherings
Proactively manage sales leads, following up on immediate and long-term opportunities
Aid the General Manager in fostering relationships with Third-Party Payors (e.g., VA, DVR, Local PVA, Waiver Programs, MS/UCP/MDA)
Clearly document sales leads and report outcomes to leadership
Provide individualized, consultative service to guide customers in selecting appropriate mobility solutions
Achieve sales objectives and goals by combining marketing-driven store traffic with exemplary conversion rates
Act as the primary point of contact between customers and service teams to ensure efficient delivery and sustained support
Coordinate and track sales orders throughout the process from initiation to completion
Maintain merchandising and inventory levels to consistently reflect SpinLife’s brand and product focus
Monitor inventory and sales performance, offering actionable insights to both store and corporate teams
Uphold a professional and inviting store atmosphere to elevate the customer’s experience
Maintain accurate filing of client and vendor documentation
Adhere strictly to company policies, OSHA regulations, and safety protocols
Maintain confidentiality and uphold compliance with company policies and federal guidelines
Demonstrate Leadership Principles through integrity, compliance, and alignment with the company mission
Qualification
Required
High School Diploma or equivalent (GED) required
At least 2–4 years of experience in retail sales, local marketing, community engagement, or customer service roles
Demonstrated success in achieving or surpassing sales goals within consultative or solutions-focused environments
Practical experience organizing and participating in local marketing activities such as events, sponsorships, partnerships, or outreach programs
Exceptional networking and business development abilities, with a proven capacity to establish and maintain referral relationships with local businesses, healthcare professionals, and community organizations
Competence in using CRM software, point-of-sale systems, social media platforms, and digital tools for local marketing, managing sales, outreach, and client communications
Ability to plan and execute small-scale marketing events and activations with confidence
Outstanding presentation skills and interpersonal communication abilities
Versatile skill set, including technical aptitude and hands-on experience resolving product-related issues
Basic computer skills, including proficiency with internet browsers and email software, are required
Preferred
Demonstrated expertise in customer service within the mobility industry, with three to five years of relevant experience
Strong proficiency in account reconciliation, and filing processes, preferably with hands-on experience using QuickBooks or similar financial systems to ensure accurate and timely financial operations
Proactive and self-motivated, capable of working independently and accountable for achieving results
Exceptional verbal and written communication skills; comfortable presenting to groups and engaging with individuals
Collaborative team player, effectively works with service teams, marketing, and corporate partners to achieve shared goals
Flexible and resilient, able to transition seamlessly between customer service, sales, and community outreach activities
Familiarity with mobility and accessibility equipment, products, and associated services
Prioritizes compassion and empathy when interacting with customers, demonstrating genuine care and understanding
Skilled at building authentic relationships within the community and representing the brand with enthusiasm
Customer-focused approach, actively listens to customer concerns and delivers tailored solutions to meet their needs
Entrepreneurial mindset, resourceful, and dedicated to driving the growth and success of the local store
Strong belief in SpinLife's mission to empower independence and mobility, with a genuine passion for making a positive impact
Benefits
Medical, dental and vision insurance
Short-term and long-term disability
A 401k
Life insurance
Company
Numotion
Numotion has decades of experience providing people with access to freedom.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-11-14Acquired
2011-02-08Private Equity
Leadership Team
Mike Swinford
CEO
Recent News
2025-09-03
2024-02-19
2023-12-21
Company data provided by crunchbase