Travelers · 1 hour ago
Senior Director - Claim Tech Strategy and Transformation
CT - Hartford
Full-time
Hybrid
Mid, Senior Level
$139K/yr - $230K/yr
7+ years expTravelers is a leading property casualty insurer with a commitment to innovation and collaboration. They are seeking a Senior Director, Delivery Lead to transform and modernize their technology portfolio, focusing on delivering modern capabilities that align with business strategies.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Optimize the flow of valuable solutions in a multi-team environment by reducing dependencies, hand-offs, and systemic waste
Plan and facilitate Program Increment planning events; ensure work is incorporated in Program Increment plans and capacity is reserved for technical and operational enablers, refactoring, and unknowns
Build feedback loops through cross-team reviews and engage all key stakeholders, promoting faster learning cycles
Drive relentless improvement through multi-team retrospectives, metrics, assessment analysis, and other means
Escalate and track risks and impediments to eliminate systemic waste to improve the flow of value
Create transparency into the progress of cross-team work through visible boards, operational metrics, forums, dashboards, etc
Manage cross-team dynamics. Coordinate team building and cross-team communication
Promote and teach effective software delivery practices
Provide input on resourcing to address critical bottlenecks
Perform other duties as assigned
Qualification
Required
Bachelor's degree
7+ years of progressive experience in technology strategy, transformation leadership, or related strategic roles
Experience leading technology transformations in financial services, insurance, or other heavily regulated industries where change must be carefully managed
Proven track record driving results through influence in complex organizations - you've successfully shaped senior leader decisions by translating technical complexity into business value narratives
Strategic thinking abilities with track record of translating vision into executable, value-driven roadmaps for technology investments at enterprise or division scale
Understanding of enterprise architecture and how to introduce new capabilities into complex technology ecosystems
Experience determining when to sunset legacy capabilities based on adoption metrics and business value
Strong technical knowledge and a deep strategic mindset
Proven analytical skills and experience making decisions based on hard and soft data
4 years of relevant technology experience
3 years of people management or team leadership experience
3 years of Program Management in an Agile environment or related experience required
Preferred
Programming/development experience is preferred
Benefits
Health Insurance
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
2026-01-03
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