Lowe's Companies, Inc. · 5 days ago
Full Time - Lowe's Security Specialist - Day
Jacksonville, FL
Full-time
Onsite
Entry Level
1+ years expLowe's Companies, Inc. is a leading home improvement retailer, and they are seeking a Security Specialist to ensure the safety and security of their store environment. The role involves providing a proactive security presence, conducting audits, and collaborating with store leadership to enforce policies while delivering exceptional customer service.
HardwareHome RenovationManufacturing
Responsibilities
Provide a visible and proactive security presence throughout the location to deter loitering, vandalism, and other security concerns
Perform regular audits on physical security and product protection to ensure proper execution using hand-held mobile device
Conduct regular patrols of the interior and exterior store premises to identify potential security concerns both on foot and by using a company-owned vehicle
De-escalate situations involving both customers and associates using professional techniques
Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms
Collaborate with store leadership and associates to enforce policies and procedures
Escort associates or customers to their vehicles upon request
Report any suspicious behavior, safety hazards, or security breaches to the appropriate authorities or management
Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken
Utilize video management system to detect and prevent unauthorized activities and complete post-incident investigations
Review weekly physical security related reports and respond appropriately. On occasion, conduct external theft apprehensions which are in accordance with company policies and procedures, and according to local, state and federal laws
Conducts interviews in accordance with local laws and company policy on customers and vendors suspected of theft, reports suspected fraud to AP Management and Investigations team as needed
Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes
Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Helps ensure associates have the tools and resources needed to provide exceptional SMART customer service
Prepares, completes, and maintains all case reports related to associate recoveries, Asset Protection apprehensions and Known Theft cases. Records and completes prescribed tasks in Case Management System
Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement
Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Keys etc)
Qualification
Required
High school diploma or GED High School or GED or equivalent years of experience in lieu of education requirement, if applicable
1 year retail, security, first-responder, or military experience (or related field)
State-issued driver's license
Preferred
Bachelor's Degree - Criminal Justice, Safety, or related security field
2 years' big-box retail, security, or military experience
2 years' experience with detailed incident report-writing
2 years' experience in using physical security systems (CCTV, EAS, etc.)
State-issued Security Guard License
First-Aid Certification
De-Escalation/Crisis Intervention
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
EIN Presswire
2026-01-19
2026-01-19
2026-01-17
Company data provided by crunchbase