Information Technology – Technology Specialist Level II jobs in United States
cer-icon
Apply on Employer Site
company-logo

Carex Consulting Group · 6 days ago

Information Technology – Technology Specialist Level II

positionNeenah, WI
timeContract
remoteOnsite
senioritySenior Level
date5+ years exp

Carex Consulting Group is partnering with a manufacturing industry partner to find an experienced IT Infrastructure Specialist for a critical onsite role in Neenah, Wisconsin. The role involves maintaining daily IT operations across PC, server, and network systems, ensuring seamless service to office and manufacturing users.

Human ResourcesProject ManagementRecruitingStaffing Agency
check
Growth OpportunitiesbadNo H1Bnote

Responsibilities

Support and maintain site IT infrastructure including PCs, servers (physical and virtual), and network equipment
Provide full lifecycle PC support, from ordering and imaging to deployment and inventory tracking using ServiceNow
Deliver frontline support and coordination for multi-function printers, mobile devices, UC (Voice/Video) equipment, and surplus hardware processes
Lead and contribute to various site-level IT projects including Cybersecurity initiatives, AGV support, and audit remediation efforts
Act as liaison between the manufacturing site and centralized IT teams to coordinate system changes, deployments, and new technology recommendations
Manage and coordinate on-site vendor work, ensure LAN/WAN compliance, and maintain IT Business Continuity and long-term IT plans
Handle user onboarding, training, account provisioning, and promote the correct use of enterprise technology tools and systems
Maintain clear and effective communication with both technical teams and non-technical stakeholders, providing high-quality customer service
Participate in on-call rotations and perform off-hours support as needed
Ensure all activities align with site safety policies and company IT procedures

Qualification

Windows operating systemsWindows ServerCisco networkingServiceNowCybersecurity principlesProject managementCustomer service skillsInterpersonal skillsCommunication skills

Required

Associate degree in a technical field OR equivalent experience
Minimum 5 years of IT support experience in a mixed office/manufacturing environment
Strong troubleshooting skills and hands-on experience with Windows operating systems (XP through 11), Windows Server (2003–2019), SQL Server, Cisco networking, LAN/WAN/Wireless networks, and Microsoft Office/Office 365
Exposure to or experience with ServiceNow or similar IT ticketing systems
Solid understanding of cybersecurity principles and compliance in an enterprise setting
Proven ability to manage multiple small-to-medium IT projects simultaneously
Excellent interpersonal, communication, and customer service skills
Ability to work independently in a fast-paced, hands-on environment
Willingness to be on-call and occasionally travel (up to 5%)

Company

Carex Consulting Group

twittertwittertwitter
company-logo
Carex Consulting Group specializes in providing enterprise staffing solutions.
dateFounded in 2016
location
Madison, Wisconsin, USA
people-size51-200 employees
web-link
https://carexconsultinggroup.com/

Funding

Current Stage
Growth Stage
Total Funding
$0.25M
2016-01-01Undisclosed· $0.25M

Leadership Team

leader-logo
Rachel Neill
Chairperson of the Board
linkedin

Recent News

EIN News
Bridging Functional and Technical: Carex Consulting Group Spotlights Healthtech Recruiter, Erin Mosleth
2024-10-28
Local Event: Inc. 5000 Recruiting Firm Bring Jobs to Northeast Wisconsin with Key Expansion into the Area
2024-03-06
Top Recruiting Firm, Carex Consulting Group Strengthens Commitment to Northeast Wisconsin with Key Expansion
2024-02-22
Company data provided by crunchbase