JLL · 1 day ago
Senior Director, Category Management
United States
Full-time
Remote
Lead/Staff, Director/Executive
$150K/yr - $178K/yr
5+ years expJLL is a leading global provider of real estate and investment management services, committed to shaping the future of real estate for a better world. The Senior Director, Category Management is responsible for leading the global procurement and operational strategy for Travel and Fleet-related categories, ensuring delivery of best value and operational excellence to support JLL’s business objectives.
CommercialReal Estate
No H1B
Responsibilities
Establish, lead, and execute global category strategies for Travel and Fleet, including strategic sourcing, supplier management, commercial frameworks, and demand management, aligned to JLL’s corporate objectives. The role has 4 procurement managers and 1 global travel manager reporting into it
Develop and implement sourcing and category management strategies to optimise cost, service quality, risk, and sustainability outcomes across all Travel and Fleet spend
Lead complex global and regional sourcing initiatives, including supplier selection, commercial negotiations, and contract structuring for critical, high-value arrangements
Monitor global market trends, supplier capabilities, and emerging innovations to inform procurement strategy and maintain JLL’s influence within the Travel and Fleet supply markets
Oversee the global travel operations function, ensuring the effective delivery of travel services supporting over 140,000 business trips annually
Manage the cost centre budget, ensuring cost control, transparency, and value delivery while maintaining a high-quality traveller experience
Ensure robust governance, policies, and controls are in place for Travel & Expense (T&E) activity, aligned with JLL standards and compliance requirements
Partner with Finance and P2P stakeholders to drive alignment across procurement, payment, and expense management processes
Lead emissions data collection and reporting across Travel and Fleet categories to support JLL’s ESG and regulatory reporting requirements
Partner with ESG leaders and stakeholders to develop and deliver strategies that support JLL’s sustainability commitments, including the transition towards a zero-emissions fleet
Embed sustainability criteria into sourcing, supplier management, and operational decision-making across the category portfolio
Act as a trusted advisor to senior stakeholders, including Business Line COOs, providing insight, reporting, and recommendations on Travel & Fleet spend, performance, and risk
Support Business Lines with reporting, monitoring, and optimisation of T&E spend, ensuring alignment with global policy and business objectives
Build strong cross-functional partnerships with Finance, ESG, HR, Legal, Risk, and Technology to deliver integrated outcomes
Lead and develop a strategic and operationally focused team, driving high performance, engagement, and continuous improvement
Set clear objectives, performance metrics, and development plans for team members
Contribute to the evolution of the Corporate Procurement function, supporting capability building, governance, and best practice as a member of the procurement leadership team
Establish and maintain strong supplier governance, performance management, and risk mitigation frameworks
Report on category performance, savings, value delivery, ESG outcomes, and stakeholder satisfaction
Ensure procurement policies, standards, and controls are consistently applied across all Travel and Fleet activities
Undertake any other duties that may reasonably be requested by your line manager
Qualification
Required
University degree or equivalent
CIPS/ISM accreditation is preferable
5-10 years' relevant experience in procurement, category management, or commercial leadership roles, with significant exposure to Travel and/or Fleet categories
Experience working within a large, global, matrixed organisation
Proven experience managing and leading operational teams in a global or regional environment
Demonstrated experience leading complex sourcing initiatives and managing strategic supplier relationships
Experience partnering with Finance, ESG, and senior business stakeholders
Strong understanding of global Travel and Fleet markets, cost drivers, and commercial models
Ability to develop and execute category strategies that deliver measurable business outcomes
Strong financial analysis capability, including budgeting, cost modelling, and value tracking
Ability to analyse complex data sets and translate insights into clear recommendations
Proven ability to influence and engage senior stakeholders across multiple geographies
Strong leadership presence, with the ability to lead through change and ambiguity
Excellent relationship management and communication skills
Experience balancing strategic objectives with operational delivery and service quality
Strong governance mindset, with experience implementing policies, controls, and performance frameworks
Working knowledge of ESG principles, emissions reporting, and sustainability considerations within Travel and Fleet categories
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
John Gates
CEO, Leasing Advisory, Americas
Recent News
2026-01-07
Morningstar.com
2025-12-29
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