Apply on Employer Site

Manulife · 7 hours ago

Data Governance Lead

United States

Full-time

Remote

Senior Level

$73K/yr - $122K/yr

5+ years exp

Manulife is a leading international financial services provider, helping people make their decisions easier and lives better. The Data Governance Lead is responsible for the operation of the data governance practice, ensuring data is well-organized, safe, accessible, and valuable while advocating for data accuracy and proper utilization across the organization.

FinanceFinancial ExchangesFinancial Services

Responsibilities

Act as advocate for all data domains and information used by US Operations to maintain accuracy and ensure proper utilization

Inventory and prioritize data assets, coordinating with Operations Leadership and other roles within the Global Data Governance structure

Develop comprehensive understanding of data flow from both business and systematic perspective to ensure integrity of that flow is maintained

Act as intermediary to ensure alignment between Global Data Governance, Global operations and US Operation and IT Segments regarding data standards, roadmaps, and prioritization of initiatives

Capture, define, describe Business terms, Classifications, and Business Rules

Support Technical Data Custodians and data analysts in decomposing business rules into data quality rules, and creating data catalogues and lineage as data is implemented

Ensure that data quality levels are assessed for all our prioritized critical data elements, and that data quality remediation is implemented when needed

Ensure all key data risks are well understood and mitigated appropriately, working effectively with the Data Protection, IT Security, Risk, Data Architecture and Data Management functions including ensuring regulatory compliance

Navigate meetings of various stakeholders and preferences to ensure a unified approach and ultimate execution of the deliverable

Provide effective and concise communication with stakeholders, management, and business partners

Measure and communicate results and tie them back to key performance metrics, such as Service Level timings, budgets or Key Results based on Value Stream metrics

Responsible for directing activities of other team members depending on project initiatives

Qualification

Data GovernanceBusiness AnalysisFinancial Services ExperienceProject ManagementStakeholder ManagementBilingual EnglishBilingual FrenchPresentation SkillsFacilitation Skills

Required

Bachelor's degree or equivalent business experience

5-7 years of business experience including progressive business analysis experience

Strong presentation and communications skills; able to articulate business cases clearly, concisely, and effectively to audiences of various levels

Strong facilitation skills and ability to drive toward unified team consensus

Ability to build effective business relationships with key stakeholders and business management

Comprehensive knowledge of industry including product development, distribution, customer and administration services and regulatory structure

Progressive business analysis and/or project management experience supporting significant business initiatives

Experience in financial services/insurance industry

Able to translate issues and problems into effective business solutions and drive them to successful outcomes

Ability to handle multiple demands and competing priorities of various large initiatives running concurrently

Ability to take initiative, work independently, and learn/assimilate information quickly

Preferred

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec

Benefits

Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans

Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)

Financial education and counseling resources

Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year

Full range of statutory leaves of absence