Shamrock Foods Company · 1 day ago
Business Systems Analyst - Operations Technology
Phoenix, AZ
Full-time
Onsite
Mid Level
3+ years expShamrock Foods Company is a family-owned and operated Forbes 500 company that has been an innovator in the food industry since 1922. The Business Systems Analyst (BSA) plays a critical role in linking Operations and Technology to optimize business value through effective technological solutions. This position involves translating complex operational workflows into actionable technical requirements, supporting process improvements, and driving technology initiatives for enhanced operational efficiency.
AgricultureFood and BeverageManufacturing
Responsibilities
Work directly with Operations, IEs (Industrial Engineers), and SMEs (Subject Matter Experts) to identify and document business processes, pain points, and opportunities for technological improvement within the supply chain
Translate complex business processes into clear technical requirements, user stories, and use cases for development teams
Ensure alignment between business goals, system functionality, and user experience
Develop a deep understanding of core operational systems, including our Warehouse Management System (WMS), Transportation Management System (TMS), and Enterprise Resource Planning (ERP) integrations
Analyze business requirements and collaborate with Enterprise IT to design functional and technical solutions that are both effective and feasible
Participate in solution design sessions, system testing, and validation to confirm business fit and usability
Support implementation, rollout, and post-deployment reviews to ensure smooth adoption and measure value realization
Map and document business workflows, data flows, and system interactions to ensure shared understanding among technical and business stakeholders. This includes "as-is" and "to-be" process flows, user stories, functional specifications, and use cases
Assist in developing test plans, conducting user acceptance testing (UAT), and supporting the training and deployment of new systems or features
Serve as a liaison between Operations, IT, Supply Chain, and Field Leadership to facilitate communication and ensure shared understanding
Partner with other Operational Excellence team members to align process improvements with technology enablement
Support vendor evaluations, proof-of-concept testing, and onboarding of new tools and systems
Leverage data analysis to support business case development, root cause analysis, and continuous improvement initiatives
Assist in developing operational dashboards, metrics, and reports that inform decision-making
Support change management efforts by preparing documentation, training materials, and communications for end users
Contribute to a culture of innovation and improvement by identifying emerging tools, technologies, and automation opportunities
Other duties as assigned
Qualification
Required
Bachelor's degree in business, Information Systems, Supply Chain, or related field
3 – 5 years of proven experience as a Business Systems Analyst, preferably within a distribution, manufacturing, or supply chain environment
Strong understanding of WMS and ERP systems as well as the operational or supply chain processes within distribution, logistics or foodservice environments
Excellent communication, interpersonal, facilitation, documentation and analytical skills
Demonstrated ability to translate complex business needs into technical specifications and vice versa
Experience supporting system implementations, enhancements, or ERP/WMS/TMS solutions
Proficiency in process mapping and analysis tools (e.g., Visio, Lucidchart, Miro) and basic data analysis (Excel, Power BI, SQL preferred)
Preferred
Familiarity with Lean, Six Sigma, or continuous improvement methodologies preferred
Benefits
Health insurance
401(k) Savings Plan
Profit Sharing
Paid Time Off
Incredible growth opportunities
Continued education
Wellness programs
Company
Shamrock Foods Company
For over 100 years, Shamrock Foods Company has worked to ensure people come first – our 5,000+ associates, our customers, and the families we serve across the nation.
5001-10000 employees
H1B Sponsorship
Shamrock Foods Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (13)
2022 (7)
2021 (6)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Eddie Greco
Vice President Corporate
Recent News
FoodProcessing.com
2025-08-07
Google Patent
2025-05-06
Company data provided by crunchbase