QTS Data Centers · 11 hours ago
Cloud Engineer III
QTS Data Centers is a leading provider of data center solutions, and they are seeking a Cloud Engineer III to manage client and internal physical and virtualized infrastructures. The role involves deploying, configuring, troubleshooting, and ensuring continuity of systems while emphasizing customer satisfaction and continuous improvement.
Cloud ComputingCloud InfrastructureData CenterWeb Hosting
Responsibilities
Develop and maintain a thorough knowledge of the assigned task(s), functional area(s) or project(s)
Deploy and support VMware ESXi and similar technologies on various hardware platforms
Deploy, monitor, diagnose and troubleshoot Windows and Linux platforms by using diagnostic tools, commands, utilities, monitoring tools
Consistently demonstrate initiative and commitment to optimizing systems and process
Conduct project scoping with stakeholder groups for moderately complex projects
Plan and execute scheduled system maintenance activities including, hardware and software upgrades; software and application patching
Plan and execute capacity monitoring and management
Plan and execute functional test planning and testing for assigned functional area(s) or project(s)
Proactively create procedures to prevent/reduce severity of outages
Proactively analyze system performance and identify improvement opportunities
Create/update infrastructure documentation to include environment technical diagrams, workbooks, etc
Write/update or review Change Requests, MOPs, and similar documentation
Manage escalated assigned tickets to ensure SLA compliance and customer satisfaction
Provide operational support in response to monitoring alerts and resolve incidents
Respond quickly and effectively to production issues and take responsibility for seeing those issues through resolution
Deliver customer-focused support through phone calls and ticket-based communications
Work with the 24x7x365 Operations Service Center and be flexible in availability as needed
Qualification
Required
Bachelor's degree in a related field or equivalent professional experience
Seven or more years of progressive IT engineering experience
Advanced experience deploying, upgrading and migrating complex private cloud environments according to best practices using current versions of VMware vCenter Server and ESXi
Advanced experience configuring network virtualization technologies (NSX)
Advanced experience configuring High Availability and clustering
Advanced knowledge of various protocols/services such as SMTP, SNMP, SSL, SSH and DNS
Advanced experience deploying and administering Windows, CentOS and Red Hat operating systems
Advanced understanding of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API
Advanced experience hardening Operating Systems in accordance with compliance standards and policy
Advanced understanding of BGP peering, HSRP and IP subnetting
Experience with Active Directory and Exchange administration on an enterprise level
Experience with IT monitoring systems
US Citizenship for this position is required by law due to federal customer contracts
Preferred
Six or more years of Systems Administration/Engineering experience, with a focus on virtualization and hyperconverged technologies
VMware Certified Professional-Data Center Virtualization (VCP-DCV) certified
One or more systems-focused certifications (MCSA/MCSE, RHSE/RHSA, etc.)
One or more additional technology professional certifications (CompTia A+, Network+, etc.)
Prior experience working in a Data Center environment
Strong knowledge of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API
Benefits
Medical
Dental
Vision
Life
Disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Other company benefits
Company
QTS Data Centers
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.
Funding
Current Stage
Public CompanyTotal Funding
$2.74BKey Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M
Recent News
2025-12-15
2025-11-08
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