Apply on Employer Site

EssilorLuxottica · 16 hours ago

Training and Business Consultant

Boston, MA

Full-time

Hybrid

Mid Level

$67K/yr - $85K/yr

3+ years exp

EssilorLuxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses and eyewear products. The Training Specialist is responsible for providing customers with tools, insights, and training to enhance product sales and improve performance metrics, while collaborating with internal teams and building relationships with clients.

EyewearHealth CareProduct Design

Responsibilities

The Training Specialist will execute the training strategy and plans for assigned initiatives and lead the creation of the associated tracking reports

Partner with Sr. Manager and Account Director, who will decide on the customer need/opportunity, to build a relationship with the customer and strengthen the existing partnership

Actively partner internally with Marketing and Shared Services teams to drive coordination of initiatives and training strategy/content

Utilize material from Customer Development Training team

Focus on developing strong working relationships with customers to ensure ability to maximize and deliver on opportunities

Document in a timely and detailed manner all customer interactions, commitments and meaningful communication via company approved CRM system

Participate in the annual budgetary and planning process to inform the account directors on expected customer needs

Complete all requested and required administrative tasks such as Travel and Entertainment expenses, monthly reports, Account Plans and other requests on time and complete

Qualification

Sales experienceCustomer service orientationInterpersonal communicationPresentation skillsBachelor’s degreeCRM system proficiencyFlexibilityAdaptability

Required

Bachelor's degree in business, marketing, sales or other related subject matter

3+ years of previous experience

Demonstrated sales results

Strong interpersonal communication skills i.e. flexibility, adaptability and ability to provide personal contributions while also contributing to overall team

Demonstrated computer skills and presentation skills

Customer service orientation required

Must be able to travel approximately 50%