Guusto · 3 hours ago
Sales Development Representative
United States
Full-time
Remote
Entry, Mid Level
$62K/yr - $74K/yr
2+ years expGuusto is on a mission to help build amazing company cultures where people feel appreciated, engaged, and inspired. They are seeking a driven Sales Development Representative who will actively drive opportunities forward, engage with customers, and own smaller-value deals from qualification to close.
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Responsibilities
Respond inbound leads, ensuring quick and high-quality first engagement
Proactively drive opportunities, reaching out when customer interest is warm but not fully formed
Conduct discovery conversations to understand customer business needs, pain points, and buying processes
Make judgment calls on qualification, deal priority, and next steps, including when to advance, nurture, or disqualify leads
Own and close smaller value opportunities end-to-end, from qualification to close
Qualify and hand off mid-market and enterprise opportunities to Account Executives, ensuring a smooth and seamless transition
Engage with customers to proactively move deals forward, especially when prospects are hesitant or unresponsive
Host product demos and webinars to educate prospects on employee recognition and Guusto’s value
Represent Guusto at partner and industry events, engaging in meaningful conversations and booking qualified follow ups
Research attendees and execute personalized outreach after webinars and live events
Build customized demo environments within the Guusto platform, featuring customer logos, branding, and configuration
Maintain accurate lead data in HubSpot, including status, qualification details, and pipeline status
Collaborate with our strategic partners (UKG, Dayforce, Paycor) to manage inbound partner leads and keep partner systems up to date
Qualification
Required
2-3 years of SaaS experience in an inbound or outbound sales development role
Proven ability to advance opportunities in ambiguous situations, not just respond to inbound demand
Strong discovery and qualification skills with the ability to detect real buying signals
Comfortable picking up the phone to create clarity, challenge assumptions, and push deals forward
An ownership mindset that takes accountability for results, not just the activity that leads to them
Confident communicator who can lead calls, demos, and conversations with customers at multiple levels of an organization
Experience supporting or coordinating full cycle sales from discovery through close
Hands on experience using CRM software such as HubSpot or Salesforce
Ability to tailor messaging to multiple audiences, from SMB through mid market and enterprise buyers
Highly organized with the ability to manage multiple priorities while maintaining speed and quality
Preferred
Experience closing smaller deals independently
Familiarity with hosting webinars or customer-facing presentations
History working with partners or within partner ecosystems
Background in HR tech, employee recognition, or people-focused SaaS products
Company
Guusto
Guusto helps HR Leaders to recognize great work and shape amazing culture through modern service awards and real-time recognition programs.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.15M2015-09-18Equity Crowdfunding· $0.04M
2014-06-01Seed· $0.11M
Leadership Team
Joe Facciolo
Co-Founder
Skai Dalziel
Co-Founder
Recent News
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