Event IT Technician (Legends Global Merchandise) jobs in United States
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Legends Global ยท 3 hours ago

Event IT Technician (Legends Global Merchandise)

Legends Global is the premier partner to the world's greatest live events, venues, and brands. They are seeking an Event IT Technician to provide on-site IT support, install and configure POS systems, and ensure reliable operations during events.

HospitalityMarketingSports

Responsibilities

Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals
Establish and test network connectivity (wired and wireless) to ensure reliable POS operations
Prepare and stage equipment prior to event launch
Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly
Provide on-site IT support for staff and troubleshoot hardware/software issues
Safely dismantle and pack POS and IT equipment for return shipment
Document system performance and report any issues for follow-up
Support end-user applications and perform software updates as needed
Maintain compliance with security policies and data protection standards
Participate in special projects and provide after-hours support when required
Provide on-site support for local and/or special events (with travel required as needed up to 35%)
Provides after-hours, on-call support for end-users as assigned
Special projects, requests, and other duties assigned
Asset Management of Point-of-Sale systems, connection points, scanners, and printers
Maintain an event schedule
Maintain Point of Sale portals, with discounts, product, and user access
Create ERP events that tie into the point of sale

Qualification

Point-of-Sale systemsNetwork connectivityHelp desk supportAnalytical skillsCustomer serviceProblem-solvingCommunication skillsTime management

Required

2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support

Preferred

Preferred pre knowledge of point of sale systems such as AtVenu, Square, or Retail Cloud

Benefits

Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan

Company

Legends Global

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Legends Global is the premier partner to the world's greatest live events, venues and brands.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
New Mountain Capital
2017-05-04Series Unknown

Leadership Team

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Shervin Mirhashemi
Chief Executive Officer
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Scott Aronsky
Chief Financial Officer
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Company data provided by crunchbase