Front Desk Clerk jobs in United States
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Hilton Grand Vacations · 6 days ago

Front Desk Clerk

positionBradenton Beach, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Hilton Grand Vacations is a successful and growing company that values crafting memorable experiences for guests. As a Front Desk Clerk at Via Roma Resort, you will be the welcoming face for guests and owners, ensuring exceptional service from check-in to check-out.

LeisureRecreationTravel

Responsibilities

Welcoming guests and owners with a warm, friendly demeanor upon arrival
Handling check-ins and check-outs efficiently and professionally
Generating folios and processing payments accurately
Handling housekeeping and maintenance requests, and coordinating with the appropriate departments
Preparing and restocking the front desk with essential supplies, including arrival packets and local area information
Answering phone calls and advising them to the right team members
Supporting your team by taking on additional tasks as assigned by your supervisor

Qualification

Customer service experienceEnglish communicationMicrosoft Office 365Multitasking skillsOrganizational skills

Required

Strong proficiency in English—both written and verbal communication
Solid understanding of Microsoft Office 365 (Outlook, Word, Excel, etc.)
Excellent multitasking and organizational skills, with the ability to prioritize tasks to meet team goals
At least 6 months of customer service experience, preferably in a hospitality or guest-facing role
Flexible availability, including weekends and holidays

Preferred

Experience as a Front Desk/Guest Services Agent
Experience handling credit card transactions
Background in Resort Hospitality or related industries

Benefits

Day 1 Benefit Eligibility
Positive Team Environment
A people first culture
Encouraging Leadership
Recognition Programs and Rewards
401(k) program with company match.
Paid Time off and Paid Sick Days
Employee stock purchase program
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!

Company

Hilton Grand Vacations

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Hilton Grand Vacations is a vacation ownership travel company.
dateFounded in 1992
location
Orlando, Florida, USA
people-size10001+ employees
web-link
https://www.hiltongrandvacations.com/

Funding

Current Stage
Public Company
Total Funding
$3.65B
2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M

Leadership Team

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Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
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Gordon Gurnik
Chief Operating Officer
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Recent News

MarketScreener
Rasmussen University announces new corporate alliance with Hilton Grand Vacations
2025-11-19
Yahoo Finance
Should You Consider Adding Hilton Grand Vacations (HGV) to Your Portfolio?
2025-11-03
PR Newswire
Holiday Inn Club Vacations Appoints Jim Mikolaichik as Chief Executive Officer
2025-11-03
Company data provided by crunchbase