Bell Partners Inc · 6 hours ago
Move-in Coordinator - Legacy North
Plano, TX
Full-time
Onsite
Entry Level
2+ years expBell Partners Inc is committed to being the apartment company of choice by creating value for residents, partners, and associates. As a Move-in Coordinator, you will maintain resident satisfaction, handle packages, book guest suites, and manage renewal processes while providing excellent service to residents and visitors.
Real Estate
Responsibilities
Provide excellent service to all residents, prospects, and visitors to the community
Respond to residential complaints and concerns in a timely and professional manner
Direct residents to proper resources
Provide personalized services for our residents to give an insider view of the community (assistance with transportation, city tours, restaurant reservations, etc.)
Share ideas for improving resident satisfaction with the Resident Manager
Book guest suites and ensure guest suite is ready for visitors
Be responsible for the entire renewal process and generate monthly status reports for the Resident Manager
Follow Fair Housing Standards in all matters when working with prospects and residents
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
Regular attendance and punctuality
Qualification
Required
High school diploma or equivalent required
2+ years of experience in Customer Service
2+ years of multi-family or Hospitality experience
Exceptional customer service skills and a professional image
Excellent oral and written communication skills
Superior interpersonal skills and the ability to work on a team
Organization and time management skills
Ability to stand for an 8-hour shift, and work nights and weekends
Walking, bending, reaching, climbing, and lifting to 30 lbs
Ability to work with mechanical and electrical equipment, as well as hazardous materials
Must be comfortable with heights and moving heavy objects
Benefits
Family health insurance
401(k) match
Vacation
Personal Days
Sick time
Customized training programs
Associate referral bonus plan
Diverse, equitable, and inclusive work environment
Company
Bell Partners Inc
Established in 1976, Bell Partners Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lili Dunn
Chief Executive Officer
John Tomlinson
CFO
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