Penhall Company and Penhall Technologies · 4 days ago
Account Manager
Charleston, South Carolina Metropolitan Area
Full-time
Onsite
Mid Level
3+ years expPenhall Company is a leader in construction services, and they are seeking an Account Manager to manage customer relationships and oversee project execution. This role is essential for driving revenue growth and ensuring customer satisfaction through effective project management and client communication.
Building MaterialReal Estate
Responsibilities
Estimate and prepare proposals for assigned projects
Communicate known project hazards, risk
Oversee the management of projects, ensuring they are completed incident free, on time, within budget, and to client specifications
Handle service or "Come Do" work as required, responding promptly to customer needs
Annual sales volume goal for Account Manager will be $3M - $5M+
Develop and maintain strong relationships with clients, acting as the primary point of contact for assigned accounts
Ensure high levels of customer satisfaction by addressing inquiries and resolving issues efficiently
Provide consistent follow-up and communication with clients throughout the project lifecycle
Identify new business opportunities within the assigned market and maintain a robust pipeline of potential projects
Foster and develop partnerships that lead to revenue growth and increased market share for Penhall Company
Work closely with the Branch Manager, sales team, and other departments to align project goals with overall company objectives
Communicate project progress, potential issues, and client feedback to relevant stakeholders
Collaborate with internal teams to ensure projects are completed efficiently and to the client’s satisfaction
Achieve annual revenue targets by successfully managing project delivery and cultivating client relationships
Track and report on performance metrics, identifying areas for improvement and adjusting strategies to meet goals
Build a network of industry contacts and maintain relationships with key stakeholders to enhance business opportunities
Participate in community and industry events to increase brand awareness and establish Penhall Company as a trusted service provider
Perform additional duties as assigned by the Branch Manager or other leadership
Qualification
Required
Strong project management and organizational skills
Excellent interpersonal and relationship management abilities
Proficient verbal and written communication skills
Strong customer service orientation, with the ability to address client needs effectively
Ability to prioritize tasks and adapt to changing project demands
Working knowledge of OSHA Construction Safety Standards
Proficiency in Microsoft Office Suite and other related software
Associate's degree or equivalent industry experience required
At least 3-5 years of experience in project management, estimating, or sales within the construction or related industry
Preferred
Bachelor's degree preferred
At least 3-5 years of experience in project management, estimating, or sales within the construction or related industry preferred
Company
Penhall Company and Penhall Technologies
Penhall launched operations in 1957 with a single flat saw and a singular commitment to providing the highest level of services to its clients.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-21Acquired
Leadership Team
Greg Rice
President and Chief Executive Officer
Lee Barnett
Chief Financial Officer
Recent News
Company data provided by crunchbase