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Four Seasons Hotels and Resorts · 15 hours ago

Host at Capa, a Michelin Star Restaurant

Orlando, FL

Full-time

Onsite

Entry Level

1+ years exp

Four Seasons Hotels and Resorts is a leading luxury resort company known for exceptional guest experiences. They are seeking a Capa Host to provide support in their Spanish-influenced rooftop steakhouse, responsible for maintaining the reception area, seating guests, and ensuring superior guest service.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Maintaining the reception area and entrance in all aspects of stocking and cleanliness

Seat guests and parties at the appropriate tables and timeframes

Assist the department managers with training of new employees as requested

Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service

Qualification

Food & Beverage experienceOpenTable/Guest CenterGuest relationsSanitationSafetySafe alcohol serviceHigh volume operationsBasic food recommendationsBasic cocktail recommendationsTeamwork

Required

One year of experience in an upscale, fine dining establishment preferred

One year of OpenTable/Guest Center experience preferred

Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet

Comply with Payment Card Industry requirements (PCI Compliance)

Be aware of the Company's leadership team and know their extension numbers, locations and positions

Work as a team, assisting all guests' and employees' needs and inquiries

Be knowledgeable about opening and closing times for all our outlets at FS Orlando, as well as last order times

Be aware of the timing for the daily lighting of all Disney firework shows

Be aware of Capa's signature dishes and be able to make basic food and cocktail recommendations to guests

Be aware of all reservations policies and be able to make reservations

Be aware of all cancellation fees, cake fees, corkage fees, etc

Opening and closing duties

Proper lifting techniques

Guest relations

Sanitation and safety