Pavion ยท 13 hours ago
Sr Service Technician
Chantilly, VA
Full-time
Onsite
Mid, Senior Level
$37/hr - $47/hr
3+ years expPavion Connects and Protects by providing innovative fire, security, and communication integration solutions. They are seeking a talented and motivated Sr Service Technician to perform advanced troubleshooting and support for security systems, ensuring high resolution rates and professional customer communication.
Security & Investigations
Responsibilities
Perform advanced troubleshooting and resolution of security system issues
Serve as a technical escalation point for complex service calls
Support access control, video surveillance, and integrated security systems
Maintain accurate and detailed service documentation
Ensure high first-time resolution rates and minimal system downtime
Provide professional customer communication and support
Assist and support other technicians as needed
Qualification
Required
High School Diploma or GED
3-5 Years of Experience working in similar technical role
Valid drivers license and acceptable driving record
Familiarity with IP/Networking and comfortable navigating various OS evolutions
Solid understanding of SOW's, blueprint drawing comprehension, schematics, and device installation best practices
IP Video Based Certification
Preferred
Brivo, Avigilon, Verkada, C-CURE, Genetec, Bosch, Eagle Eye, Evolve, Motorola, ButterflyMX, Salto, DoorKing
Working knowledge of AMAG, Axis, and ASSA ABLOY preferred
Company
Pavion
Pavion Connects and Protects by providing Fire, Security, and Integration solutions to customers in 70+ U.S. locations and 23 countries.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dana J. Smith
Chief Human Resources Officer
Derek Van Wagner
Talent Acquisition Partner
Recent News
Security Systems News
2024-05-21
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