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Diligent · 2 days ago

Director, Analyst Relations

Washington, DC

Full-time

Hybrid

Director/Executive

$160K/yr - $170K/yr

10+ years exp

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Director of Analyst Relations will be responsible for elevating the company’s position across key industry analyst firms and shaping the company’s narrative in the market to support revenue growth.

Business IntelligenceCollaborationComplianceData CenterInformation TechnologyMeeting SoftwareMessagingRisk ManagementSaaSSoftware

Responsibilities

Develop and own the company’s global AR strategy and program to drive continuous interaction and engagement, leading to positive placement and recognition in leading reports

Build, cultivate, and maintain relationships with key industry analysts and influencers (e.g. from Gartner, Forrester, IDC, and other relevant firms), ensuring regular engagement and trust

Lead and manage all major analyst evaluations (Magic Quadrants, Waves, MarketScapes, etc.) including planning, evidence gathering, executive briefings, submission management, and follow-up

Collaborate cross-functionally with Product, Marketing, Customer Success, Communications/PR to ensure messaging, product roadmap, and competitive differentiation are clearly communicated and aligned for analysts

Create and deliver analyst-facing content: briefing decks, competitive positioning, messaging documents, product updates, customer success stories, and thought-leadership narratives

Monitor industry trends, analyst research, competitive landscape and use those insights internally — informing product strategy, GTM positioning, competitive analysis, and executive decision-making

Manage AR operations: engagement calendar, analyst briefings, inquiries, advisory days, events/conferences, budget, research subscriptions, and any external vendor/agency relationships, and track and report regularly to the executive team

Serve as a strategic adviser to senior leadership — advising on how analyst sentiment, market trends, and competitive dynamics should influence corporate strategy, product roadmap, and marketing positioning

Qualification

Analyst RelationsSaaS experienceRelationship managementProject managementStorytelling skillsExecutive presenceCoaching senior leadersMarket analysisCross-functional collaborationCommunication skills

Required

10+ years of experience in Analyst Relations at a high growth scaling technology company

Deep experience partnering with Gartner, Forrester, IDC, and other major firms. Experience in executing and delivering strong positive results for various vendor comparative assessments (MQs, Waves, MarketScapes) preferred

Proven track record of developing and maintaining relationships with key influencers, leading industry analysts and securing coverage

Excellent storytelling skills with the ability to translate complex technology into compelling narratives

Able to manage cross-functional teams and influence others without authority

Strong executive presence; ability to coach senior leaders for briefings and inquiries

Exceptional project management and communication skills

Preferred

Experience influencing new SaaS categories or AI-related markets

Background working in fast-paced, global SaaS companies (mid-market to enterprise) preferably in the governance, risk management and/or board management domain

Experience presenting to C-suite audiences, board members, and external analysts