Walmart · 15 hours ago
Manager, Program Management, VOS Seller Advocacy
Bentonville, AR
Part-time
Onsite
Mid, Senior Level
$70K/yr - $130K/yr
2+ years expWalmart is a leading retailer committed to maintaining a drug-free workplace. As a Manager of Program Management in Seller Advocacy, you will play a key role in enhancing the efficiency and success of Walmart Marketplace by managing seller feedback, tracking issues, and fostering relationships across various teams to ensure successful project outcomes.
E-CommerceGroceryRetailRetail TechnologyShopping
Responsibilities
Monitor seller/customer feedback trends and desired outcomes to keep current with seller/customer needs
Track the progress of key Seller issues identified, provide regular updates, escalate and communicate delays to mitigate risks
Build network with stakeholders, fostering collaborative relationships to drive successful project outcomes to grow, win and serve our customers (the sellers)
Create comprehensive roadmaps with stakeholders to address Seller feedback
Support development of seller perspective through presentations
Establish and meet team KPIs, identify continuous improvement opportunities and collaborate with other teams to drive positive outcomes
Qualification
Required
Bachelor's degree in a relevant field; advanced degree highly preferred
Excellent organizational skills, with the ability to manage multiple projects and priorities simultaneously
Exceptional communication skills, with the ability to effectively convey complex information
Proactive problem-solving skills, with the ability to rapidly identify issues and develop innovative solutions
Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in project management, compliance, operations management or related area OR 4 years' experience in project management, compliance, operations management, or related area
Preferred
Experience in product operations, data analytics, product strategy, data analytics, and retail industry
Strong background in customer experience metrics including NPS, CSAT, etc
Certified Customer Experience Professional (CCXP)
Experience using the following tools: AirTable and Jira
Leading a cross-functional team
Retail Link
Working with profit and loss responsibilities
Benefits
Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart
Walmart is a retail corporation that operates several chains of supermarkets, discount stores, and e-commerce platforms. It is a sub-organization of Walmart Family Mobile.
10001+ employees
H1B Sponsorship
Walmart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4127)
2024 (3905)
2023 (3184)
2022 (3818)
2021 (2839)
2020 (1893)
Funding
Current Stage
Public CompanyTotal Funding
$5B2023-04-15Post Ipo Debt· $5B
1972-08-25IPO
Leadership Team
John Furner
President and Chief Executive Officer, Walmart U.S.
Steve Schmitt
EVP & CFO Walmart U.S.
Recent News
2026-01-14
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